Privacy Policy — GalliBite Go (Rider App)

Last Updated: April 26, 2026


1. Introduction

GalliBite (“we”, “our”, or “us”) operates a hyperlocal food delivery platform connecting customers, vendors, and delivery partners (“Riders”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the GalliBite Go Rider mobile application (“App”).

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

Company Details:
 GalliBite
 1023 Vasundhara Sector 1, Ghaziabad, Uttar Pradesh, India – 201012
 Email: gallibite0@gmail.com


2. Scope

This Privacy Policy applies to all delivery partners (riders) using the GalliBite Go App and covers how we process personal and verification data required to provide delivery services.


3. Information We Collect

3.1 Personal Information

We may collect the following information:


3.2 Profile Information

We may collect:

This is used for identification and trust within the platform.


3.3 Identity Verification Documents

To verify rider identity and ensure platform safety, we may collect:

These documents are collected strictly for identity verification, fraud prevention, and compliance purposes.


3.4 Optional Information

We may collect optional details such as:

This information is used only for profile completeness and internal purposes.


3.5 Order & Earnings Data

We collect:


3.6 Device and Technical Information

We may collect limited technical information such as:

This information is used for security, fraud prevention, and performance optimization.


3.7 Location Information

We may collect and use your device location information to improve delivery operations and nearby order discovery.

For rider accounts, location data may be used to:

Location access is only used while the App is actively in use and is not used for continuous background tracking.

Users may choose to deny location permission; however, some location-based features may not function properly.


4. How We Use Your Information

We use your information to:


5. Permissions Used

The App may request the following permissions:

Permissions are requested only when required by the feature being accessed.


6. Document Data Usage

Identity documents are collected strictly for:

Storage and Access Controls

Retention

Verification documents are retained during active rider engagement and deleted within 30 days of account deletion unless retention is legally required.


7. Sharing of Information

We do not sell, rent, or trade your personal data.


7.1 Customers

Basic profile information may be shared for delivery purposes only.


7.2 Vendors

Delivery-related information necessary for order fulfillment may be shared with vendors.


7.3 Service Providers

We use trusted third-party service providers including:

These providers process data only for the services they provide.


7.4 Legal Authorities

We may disclose information when required by law or regulatory authorities.


8. Data Retention

We retain rider data only as long as necessary for operational, legal, and compliance purposes.

In-App Account Deletion

Users may delete their account directly within the App:

Profile → Settings → Delete Account

Upon confirmation, account data and verification documents will be permanently deleted within 30 days, except where legal retention obligations apply.

Deletion requests may also be sent to: gallibite0@gmail.com


9. Data Security

We implement reasonable security measures including:

However, no method of transmission or storage is completely secure.


10. User Rights

Users may:

Requests will be acknowledged within 24 hours and resolved within 30 days.

Contact: gallibite0@gmail.com


11. Children’s Privacy

The GalliBite Go App is not intended for individuals under 18 years of age.

We do not knowingly collect data from minors.


12. Third-Party Services

The App integrates with third-party services such as MSG91 and Razorpay, which operate under their own privacy policies.


13. Data Transfers

Your data may be processed and stored on secure servers.

By using the App, you consent to such processing.


14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be reflected by updating the “Last Updated” date.


15. Consent

By using the GalliBite Go Rider App, you consent to:


16. Grievance Officer

As required under applicable Indian laws:

Grievance Officer: Vinit Kumar
 Email: gallibite0@gmail.com
 Address: 1023 Vasundhara Sector 1, Ghaziabad, Uttar Pradesh, India – 201012

Grievances will be acknowledged within 24 hours and resolved within 15 days.


17. Contact Information

Email: gallibite0@gmail.com
 Address: 1023 Vasundhara Sector 1, Ghaziabad, Uttar Pradesh, India – 201012