RealFit.Pro

Effective Date: 05 May 2025

RealFitPro (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“RealFitPro” or “the App”). By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you register or use the App, we may collect the following information:

Full Name
Email Address
Phone Number
Date of Birth (optional)
Fitness preferences
Profile photo (optional)

b. Usage Information

We may collect:

Session bookings
App activity (e.g., classes viewed or booked)
Preferences and feedback

c. Device and Log Data

We automatically collect:

IP address
Device type and operating system
App version
Crash logs and diagnostics

d. Location Information

With your permission, we may access your device’s location to suggest nearby classes and improve your experience.

2. How We Use Your Information

We use your information to:

Provide and improve our services
Enable session bookings and manage your schedule
Send you notifications about bookings, class updates, promotions, and news
Offer personalized recommendations
Ensure App security and performance

3. Sharing Your Information

We do not sell your personal data. However, we may share information with:

Fitness centers and trainers to manage bookings
Service providers that support our operations (e.g., cloud hosting, analytics)
Law enforcement or authorities, if required by law

All third parties are required to protect your information and use it only for agreed purposes.

4. Your Privacy Rights

You have the right to:

Access and update your personal information
Request deletion of your data
Withdraw consent for notifications or location services
Contact us for any privacy concerns at: support@realfit.pro

For users in the EU/EEA, we comply with the General Data Protection Regulation (GDPR).

5. Data Security

We implement reasonable safeguards to protect your data. While no method is 100% secure, we take industry-standard precautions to prevent unauthorized access, alteration, or disclosure.

6. Children’s Privacy

The App is not intended for children under 13 (or under 16 in the EU). We do not knowingly collect data from children without parental consent.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Effective Date” or via in-app alerts.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at: support@realfit.pro