Effective date: 04/05/2026
Random Voice & Video Chat ("we", "our", or "us") operates the Random Voice & Video Chat mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
By using the Service, you agree to the collection and use of information in accordance with this policy.
We may collect limited personal information that you voluntarily provide when using the app, including:
Username or nickname
Profile photo (optional)
Gender and language preferences (optional)
When you use the app, we may automatically collect certain information such as:
Device type and operating system
App version and usage statistics
IP address and approximate location
Crash logs and performance data
The app enables voice and video communication with other users. We do not permanently store audio or video calls. Temporary technical data may be processed in real time to provide call functionality.
We use the collected information to:
Provide and maintain the app’s core features
Match you with other users for random voice and video chats
Improve app performance, stability, and user experience
Prevent fraud, abuse, and inappropriate behavior
Respond to user support requests
Users may share text, voice, or video content during conversations. We do not control what users share in real time, but we provide reporting and moderation tools to maintain a safe environment.
We may review reported content to:
Investigate violations of our community guidelines
Enforce account restrictions or bans
Comply with legal obligations
We do not sell your personal information.
We may share information in the following situations:
With service providers that support app functionality (such as hosting, analytics, and real-time communication infrastructure)
When required by law or legal process
To protect the rights, safety, and property of users and the public
Our app may use third-party services that collect information to help us analyze usage and deliver core features. These may include:
Analytics providers
Crash reporting services
Real-time communication infrastructure providers
These third parties process data in accordance with their own privacy policies.
We retain personal data only for as long as necessary to provide the Service and fulfill legal obligations. Usage and technical data may be stored in aggregated or anonymized form for analytics and security purposes.
The Service is not intended for users under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it promptly.
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information below.
We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the effective date and, where appropriate, providing in-app notice.
If you have any questions about this Privacy Policy or your data, please contact us at email: hoangviett1260@gmail.com