Last Updated: June 2026

Welcome to PoloPlus. Your privacy is important to us. This Privacy Policy explains how PoloPlus collects, uses, stores, and protects your information when you use our application and services.

1. Information We Collect

Account Information

When you create an account, we may collect:

• Phone Number

• Nickname

• Date of Birth

• Gender Identity

• Profile Photos

• Bio and Interests

Location Information

With your permission, we collect:

• Approximate Location

• GPS Location

• Nearby User Discovery Data

This helps us show relevant users near you.

Communication Information

When using PoloPlus, we may collect:

• Chat Metadata

• Call Logs

• Message Delivery Status

• Notification Preferences

Private messages are protected and not publicly visible.

Device Information

We may collect:

• Device Type

• Operating System

• App Version

• Device Identifier

• IP Address

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Match you with nearby users

• Enable messaging and calling features

• Improve user experience

• Detect spam, abuse, and fraud

• Provide customer support

• Send important notifications

• Maintain platform security

3. Profile Visibility

Information you choose to share on your profile may be visible to other users, including:

• Profile Photos

• Nickname

• Age

• Gender Identity

• Interests

• Distance Information

Your phone number is never publicly displayed to other users.

4. Messaging & Calls

PoloPlus provides messaging, audio calls, and video calls.

We do not sell private conversations to third parties.

Users should avoid sharing:

• Banking Information

• Passwords

• OTP Codes

• Personal Financial Details

If a user requests money or behaves suspiciously, please report them immediately.

5. Location Services

Location access helps us:

• Show nearby users

• Improve match recommendations

• Enhance safety features

You may disable location permissions at any time through your device settings.

6. Subscription & Payments

Premium subscriptions are processed through authorized payment providers.

We may collect:

• Transaction IDs

• Subscription Status

• Billing History

We do not store your complete debit card, credit card, or banking credentials.

7. User Safety

PoloPlus actively works to keep the platform safe.

We may:

• Review reported accounts

• Remove fake profiles

• Suspend abusive users

• Investigate fraud and scams

Users violating our Community Guidelines may be permanently removed.

8. Data Security

We use industry-standard security measures, including:

• Secure HTTPS Connections

• Encrypted Data Storage

• Access Controls

• Security Monitoring

• Authentication Protection

While we strive to protect your information, no online service can guarantee absolute security.

9. Your Rights

You may:

• Update your profile information

• Delete photos

• Change preferences

• Request account deletion

• Contact support regarding privacy concerns

10. Account Deletion

You may delete your account at any time.

Upon deletion:

• Profile becomes inaccessible

• Active sessions are terminated

• Certain records may be retained as required by law, fraud prevention, or security purposes

11. Age Requirement

PoloPlus is intended only for users who are at least 18 years old.

We do not knowingly allow minors to create accounts.

Accounts found to belong to underage users may be removed immediately.

12. Third-Party Services

PoloPlus may use trusted third-party providers for:

• Cloud Hosting

• Push Notifications

• Analytics

• Payment Processing

• Customer Support

These providers are required to protect your information.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any significant changes will be communicated through the app or website.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

PoloPlus Support
Email: support@poloplus.app
Website: https://www.poloplus.app

By using PoloPlus, you agree to the collection and use of information described in this Privacy Policy. 🌈