Privacy Policy of Apna Cart
Effective Date: 10th October 2025
Contact Information: support@apna-cart.com
At Apna Cart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Apna Cart app or website. Please take a moment to read through this document to understand our practices.
1. Information We Collect
To provide you with the best possible service, we collect the following types of information:
Personal Information:
Account Registration: When you create an account or log in, we collect your phone number, email address, and any other personal details you provide.
Order Details: We collect information related to your purchases, such as product details, payment information, and delivery address.
Payment Information: For secure transactions, we use third-party payment processors and do not store your payment card details. However, your transaction data may be stored by the payment provider for record-keeping and processing.
Location Information: With your consent, we collect location data to help us show local stores, products, and services available near you.
Usage Data:
Device Information: We collect information about the device you use to access the app, including your device type, operating system, and browser details.
App Activity: We track your activity within the app to improve functionality, provide customer support, and send relevant notifications. This may include actions like browsing history, cart activity, and order status.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our services: Including shopping, order processing, rental services, and delivery updates.
Personalization: To show you relevant products and offers based on your preferences and location.
Customer Support: To resolve issues, answer questions, and provide assistance with your orders or account.
Marketing: With your consent, we may send you promotional emails, push notifications, or messages about special offers, new products, or updates. You can opt-out of these at any time.
Analytics: To analyze app usage and improve user experience, we may collect anonymized data to monitor app performance.
3. How We Share Your Information
We may share your personal information in the following situations:
Service Providers: We share information with third-party companies who provide essential services to help us operate our app, including payment processing, delivery services, and customer support.
Legal Requirements: We may disclose your information if required by law, to comply with legal processes, or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your data may be transferred as part of the transaction.
We will never sell your personal data to third parties for marketing purposes.
4. Data Security
We take data security seriously and implement various technical and organizational measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to safeguard your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access & Correction: You can access and update your personal details by logging into your account.
Opt-Out: You can choose not to receive marketing emails or push notifications. Follow the unsubscribe instructions in the messages or manage your preferences in the app settings.
Delete Account: You can request to delete your account and personal data by contacting us at support@apna-cart.com.
Location Data: You can disable location tracking at any time through your device settings, but this may impact your experience with the app.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. Cookies are small text files stored on your device when you use our app or website. You can control or disable cookies through your device settings, but doing so may limit some features of the app.
7. Children's Privacy
Apna Cart does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected information from a child under 13, we will delete it immediately. If you are a parent or guardian and believe we have collected such information, please contact us at support@apna-cart.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Apna Cart Support
Email: support@apna-cart.com