Privacy Policy Monad app
Privacy Policy Monad app
Last Updated: March 25th, 2025
Monad is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, store, use, and disclose information. This Privacy Policy applies to our mobile application (“App”) and our corporate activities, collectively referred to as our services (“Services”). By affirmatively assenting to this Privacy Policy or otherwise using our Services or providing information to us, you consent to us collecting, storing, using, and disclosing information as described in this Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at 10xtiengtrung@gmail.com.
Your Acceptance of This Privacy Policy
The provisions contained in this Privacy Policy supersede all previous notices and statements regarding our privacy practices with respect to the Services. If you do not agree to all provisions of this Privacy Policy, you may not access or use the Services.
Further, you acknowledge that this Privacy Policy is part of our Terms of Service at https://sites.google.com/view/co-star-terms-of-use/ and is incorporated therein by reference. By affirmatively assenting to our Terms of Service, or otherwise accessing or using our Services, you agree to be bound by the Terms of Service. If you do not agree to our Terms of Service, do not access or use our Service.
Information We Get From You
When you use our Services, we collect information that you provide to us. Additionally, certain information is automatically collected from you. Some of this information may identify you (“Personal Information”), and some may not identify you (“Anonymous Information”). Sometimes, Anonymous Information may directly or indirectly be associated or combined with Personal Information. In these cases, it will be considered Personal Information. To the extent that Internet Protocol (“IP”) addresses or similar identifiers are considered personally identifiable information by applicable law, we will treat them as Personal Information.
WE DO NOT SELL PERSONAL INFORMATION We do not sell your Personal Information, nor do we share your Personal Information to provide personalized or targeted advertising.
Information You Provide to Us You may give us information by signing up for an account, entering information through forms or surveys, inputting information while using our Services, or contacting customer service. The categories of information include:
Identifiers, such as name, online identifier, IP address, email address, or other similar identifiers.
Commercial information, such as products or services purchased, obtained, or considered.
Internet or other electronic network activity information regarding your interactions with our Website or App.
Inferences drawn from the above categories.
Sensitive information, such as account log-in credentials.
Information Collected Automatically When you access our Services, we may automatically collect information linked to your device, including your IP address, operating system, local time zone, date/time of requests, device type, screen size, and language preference.
Information We Collect from Third Parties If you access our Services through third parties (e.g., Facebook or Google), they will send us certain information about you depending on their policies and your account settings.
Do Not Track The Services may not currently respond to all Do Not Track (“DNT”) or similar signals, as we are awaiting consensus from the Internet policy and legal community on the meaning of DNT.
How We Use Information
We use the information we collect to provide and improve our Services. Specifically, we may use your information to:
Provide the Services and related notices.
Create, maintain, and service user accounts.
Respond to your inquiries and provide customer support.
Administer, maintain, analyze, and customize the Services.
Send transactional messages (e.g., account confirmation, password resets).
Conduct market research and analytics.
Fulfill orders and process payments through third-party processors.
Detect, prevent, and investigate fraud, hacking, or other misconduct.
Comply with legal, accounting, or security requirements.
We may also use your Personal Information to contact you with newsletters or promotional materials. You may opt out of these communications by following the unsubscribe instructions in any email we send.
How We Share Information
Monad does not sell your Personal Information to third parties, nor do we disclose it for targeted or cross-context behavioral marketing purposes. We may disclose Personal Information only as follows:
To business partners, service providers, and affiliates: To run our Services, perform analytics, run email campaigns, process payments, and provide customer support.
To customer support employees: As needed to resolve issues you encounter.
For legal purposes: To comply with lawful requests by public authorities, enforce our agreements, or protect our rights and safety.
Mergers or acquisitions: If Monad is involved in a merger, asset sale, or acquisition, your information may be shared before and after the transaction closes.
How Do I Delete My Account and Data?
You can delete your Monad account and data at any time. To do this:
Open the Monad App.
Navigate to your Profile or Settings page.
Scroll to the bottom and tap “Delete Account.”
Follow the on-screen prompts to confirm deletion.
If you are unable to delete your account via the App, you can email us at 10xtiengtrung@gmail.com with the subject line “Delete My Account” and include the phone number or email linked to your account, your username, and your birth details used in the app.
Protecting Children's Privacy
Our Services are not directed to children under the age of sixteen (16), and we do not knowingly collect Personal Information from them. If you believe we have received a child's information, please contact us immediately. In accordance with California law, minors under eighteen (18) residing in California may request the removal of content they shared by emailing us.
Links to Third-Party Websites & Social Media
When you use our Services, you may be directed to other websites beyond our control. We are not responsible for the privacy practices of any third parties.
Social Logins: If you log in using services like Facebook Connect, you share certain Personal Information (like your name and email) with us.
Information You Share Socially: Any content you share publicly or via direct messages within the App can be saved or copied by others. Do not share anything you wouldn't want someone else to save.
How We Secure, Store, and Retain Information
Security: We implement technical and organizational precautions to protect your data, though no transmission can guarantee 100% security.
Storage: Personal Information is generally stored on servers located in the United States. By using our Services, you consent to this international transfer.
Retention: We retain your Personal Information for the period necessary to fulfill the purposes outlined in this policy unless a longer period is required by law.
Privacy Rights (EEA, UK, Switzerland, and U.S. Residents)
Depending on your jurisdiction, you may have specific rights regarding your Personal Information, including the right to:
Access, correct, or request erasure of your data.
Request restriction of processing or receive a portable copy of your data.
Opt-out of certain processing activities (though we do not sell data or process it for automated profiling).
To exercise any of these rights, please contact us at 10xtiengtrung@gmail.com. We may need to verify your identity to process your request.
Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time. We will alert you of changes by updating the "Last Updated" date at the top of this policy or via prominent notices within the App. We encourage you to review this Privacy Policy regularly.