Privacy Policy — LabOne

Effective Date: 12 August 2026
App Name: LabOne
Developer: SoftX Lab
Contact: [YOUR SUPPORT EMAIL]

SoftX Lab ("we", "us", or "our") operates the LabOne mobile application ("App"). This Privacy Policy explains how LabOne handles information when you use the App.

By using LabOne, you acknowledge the practices described in this Privacy Policy.

1. Information We Handle

LabOne is designed primarily as a local laboratory management application. Information entered into the App is intended to remain on your device unless you explicitly choose an action that sends or shares it.

Depending on how you use the App, the following information may be stored:

Patient and Laboratory Information

You may enter information such as:

This information is used solely to provide the laboratory management and reporting functionality of LabOne.

Reports and Files

LabOne may create and store:

These files are used to provide report generation, preview, printing, sharing and related functionality.

2. Local Storage

LabOne is designed to process laboratory information locally on the user's device.

Patient records, laboratory records, reports and related application data are stored in the App's local database/storage.

We do not operate a cloud database for your patient records as part of the current LabOne application.

You are responsible for maintaining appropriate backups of your laboratory information where the App provides backup/export functionality.

3. Security

LabOne provides security features designed to help protect locally stored laboratory information, including:

Your PIN and authentication credentials are not intended to be accessible to SoftX Lab.

You are responsible for keeping your device, PIN and biometric credentials secure.

4. Google Play Billing

LabOne offers optional paid subscriptions through Google Play Billing.

When you purchase a subscription, payment processing is handled by Google Play. LabOne does not receive or store your complete credit-card, debit-card or other payment credentials.

LabOne may receive and process information necessary to verify your subscription entitlement, such as purchase-related verification information provided through Google Play.

Subscription information is used only to:

Google's handling of payment information is governed by Google's own privacy policies and terms.

Google Play's billing system processes payment information through the user's Google Account rather than providing the developer with the user's complete payment credentials.

5. Trial and Subscription Information

LabOne may maintain local information required to determine:

This information is used only for licensing and feature-access decisions.

LabOne does not sell this information.

6. Information We Do Not Collect

LabOne does not intentionally collect:

LabOne does not contain advertising.

7. Sharing of Information

We do not sell, rent or trade your personal information.

Patient and laboratory information is not intentionally shared with SoftX Lab servers or third parties for advertising or profiling.

Information may leave the device when you explicitly use an operating-system feature such as:

When you use such functionality, the selected third-party application may process the information according to its own privacy policy.

8. Internet Access

LabOne may use network connectivity for functionality associated with Google Play Billing, including subscription purchase and verification.

The App does not require a continuous internet connection for ordinary local laboratory data entry and report generation.

Subscription verification may require network connectivity when necessary.

9. Data Security

We take reasonable technical measures to protect information stored by the App.

However, no electronic storage system can be guaranteed to be completely secure.

Because LabOne stores laboratory information locally, users should also protect their device with an appropriate device lock and keep their App PIN confidential.

Google Play requires developers to handle personal and sensitive data securely and to clearly disclose how such data is accessed, used and shared.

10. Data Retention and Deletion

Information stored locally by LabOne generally remains on the device until:

Because the current application is primarily local and does not maintain a cloud account containing your laboratory records, SoftX Lab does not maintain a central copy of those locally stored patient records.

Important: Clearing application data or uninstalling the App may permanently remove locally stored laboratory information. Users should create an appropriate backup/export before doing so when required.

11. Children's Privacy

LabOne is a professional laboratory management application and is not directed toward children.

We do not knowingly collect personal information from children for advertising, profiling or other unrelated purposes.

12. Third-Party Services

LabOne may use services/components provided by third parties, including:

Third-party services may process information according to their respective policies.

Google Play requires developers to ensure that third-party SDKs and services used in their applications comply with applicable user-data requirements.

13. Your Responsibilities

If you use LabOne to store patient or laboratory information, you are responsible for:

LabOne is a software tool and does not replace your legal or professional responsibilities regarding patient information.

14. Changes to This Privacy Policy

We may update this Privacy Policy when LabOne's functionality, data practices or applicable requirements change.

The updated version will be published with a revised Effective Date.

We recommend reviewing this Privacy Policy periodically.

15. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or LabOne's privacy practices, contact:

SoftX Lab
App: LabOne
Email: sktest308@gmail.com


Last Updated: 12 August 2026