Terms & Conditions

Last Updated: 2025

1. Acceptance of Terms

By using the koshry application, you agree to all terms and conditions listed on this page. If you do not agree, please stop using the application immediately.

2. Use of the Application

The app is used to display the restaurant menu and allow customers to place orders.
Users must provide accurate and complete information when placing an order.
koshry has the right to reject or cancel any order if incorrect information is provided.

3. Prices and Images

Prices displayed in the app may change without prior notice.
Product images are for illustration purposes and may differ from the actual items.

4. Payment

The available payment methods (Cash on delivery or Online Payment) depend on what is supported inside the koshry app. The restaurant is not responsible for any issues caused by bank systems or payment gateways.

5. Delivery

Estimated delivery time may vary depending on location, order volume, and traffic. koshry is not responsible for delays caused by external factors.

6. Cancellation & Refunds

Orders may be cancelled only before preparation begins.
Refunds for online payments follow the policies of the payment gateway or bank, and may take a few working days to process.

7. Intellectual Property

All designs, content, and data inside the koshry application are owned by koshry and may not be copied or reused without permission.

Privacy Policy

Your privacy matters to us

1. Information We Collect

Name
Phone number
Delivery address
Order history
Approximate location (optional)

2. How We Use Your Information

To process and deliver your orders
To contact you regarding your order status
To improve the functionality of the koshry app
To send promotional offers (optional)

3. Sharing Your Data

With delivery partners to complete your order
With payment gateways for online transactions
If required by law or government authorities

4. Data Protection

We implement industry-standard security measures to protect your personal data from unauthorized access, modification, or misuse.

5. Your Rights

You may request access to your personal data
You may request corrections or deletion
You may opt-out of promotional messages
You may request full account removal

6. Contact Us

If you have any questions regarding privacy, please contact us:
Email: hamada.devlop2@gmail.com
Phone: +201141403984