Privacy Policy – Istriwala Delivery Partner App
Effective Date: 18-03-2026
Istriwala Delivery Partner App ("we", "our", "us") is committed to protecting the privacy of our users (delivery partners).
This Privacy Policy explains how we collect, use, and protect your information when you use our app.
1. Information We Collect
We may collect the following types of data:
a) Personal Information
- Name
- Phone number
- Profile details (if provided)
2. How We Collect Data
- Data is collected when the admin creates your account
- When you log in to the app
- When you use delivery features (location tracking, order updates)
3. How We Use Your Information
We use your data for the following purposes:
- To manage and authenticate your account
- To assign and track delivery orders
- To improve app performance and reliability
- To provide customer and technical support
4. Account Management
- Accounts are created and managed by the admin
- Users cannot self-register in the app
- Login credentials are provided by the admin
5. Data Sharing
We do NOT sell or share your personal data with third parties.
Your data may only be shared:
- With internal services required to operate the app (e.g., hosting, database)
- If required by law or legal obligations
7. Data Security
We use industry-standard security measures to protect your data, including:
- Secure HTTPS connections (data encryption in transit)
- Restricted access to sensitive data
8. Data Retention
- Your data is retained as long as your account is active
- Upon deletion request, personal data is removed
- Some transaction or legal data may be retained for up to 90 days
9. Account Deletion
Since accounts are created by the admin, users can request account deletion by:
- Contacting their admin
OR
- Sending an email to: istriwala3366@gmail.com
Include your registered phone number in the request.
10. Your Rights
You have the right to:
- Request access to your data
- Request correction of incorrect data
- Request deletion of your account and data
11. Children's Privacy
This app is not intended for use by individuals under the age of 18.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website.
13. Contact Us
If you have any questions or concerns, contact us:
Email: istriwala3366@gmail.com
Company: Istriwala