Privacy Policy for HSC MCQ Pro App
Last updated: May 05, 2026
Developer: Class in Global
Contact Email: classinglobal@gmail.com
Phone: +8801785507520 (official inquiries only)
1. Introduction
HSC MCQ Pro – All Subject Practice ("we," "our," or "us") is developed by Class in Global for Class 11-12 students in Bangladesh to practice multiple-choice questions and improve their exam performance. This Privacy Policy explains how we collect, use, and protect user information when you use our app.
2. Information We Collect
We collect and store certain types of information to provide better services and ensure app functionality:
Personal Information: We collect your Name and Email Address for authentication. We also collect additional profile information such as your School Name and District Name if you choose to provide it within the app for leaderboard purposes.
Device Information: We collect Device ID, Advertising ID, and device model information for basic app analytics and serving non-personalized advertisements via our ad partners.
App Activity: We collect information about your interactions with the app, including quiz scores, number of correct/incorrect answers, time taken to complete quizzes, total points accumulated, leaderboard rankings, and progress history.
Crash Logs: Firebase Crashlytics collects stack traces and device state information when the app crashes to help us fix bugs.
3. How We Use the Information
Your data is used to:
Authenticate users and sync progress across devices via Firebase Authentication.
Display quiz results, leaderboards, and track academic performance.
Serve non-personalized contextual advertisements via Google AdMob and its mediation partners (e.g., Meta Audience Network). We explicitly force Non-Personalized Ads for all users.
Analyze user behavior via Google Analytics to improve app features.
Verify premium subscriptions and prevent fraud.
We do not sell or rent user personal data to any third parties.
4. Account & Data Deletion (Important)
We respect your right to control your data. In compliance with Google Play policies, we provide two methods for data deletion:
Method 1: Immediate In-App Deletion: You can delete your account instantly through the app. Go to Profile Settings > Delete Account. What happens: Your login credentials (Firebase Authentication) are permanently deleted. Your personal profile data (Name, Email, School) is anonymized (e.g., Name is changed to "Deleted User" and Email is cleared) in our live database. Access: You will lose access to your account immediately.
Method 2: Complete Data Erasure (Manual Request): If you wish to ensure that all historical records, backups, and deep analytics data are completely wiped from our servers, or if you cannot access the app, you can request a manual deletion. How to request: Send an email to classinglobal@gmail.com with the subject: "Delete my HSC MCQ Pro account". Please include your User ID (UID) or registered email. Processing time: We will manually verify and remove all remaining data from our systems within 7 working days.
5. Advertisement & Consent Management
We use Google AdMob and Meta Audience Network (via mediation) to display advertisements (such as banners and interstitials) within the app to support our development.
Non-Personalized Ads (NPA): We explicitly serve only Non-Personalized Ads to all users. This means the ads you see are contextual and are not targeted based on your past behavior, personal interests, or demographics.
Consent Management: We use the Google User Messaging Platform (UMP) SDK to gather and manage user consent, ensuring compliance with global privacy regulations (such as GDPR).
Ad networks may still use standard identifiers or cookies solely for frequency capping, aggregated ad reporting, and to combat fraud and abuse.
6. In-App Purchases
The app offers premium features through in-app purchases. All financial transactions are handled securely by Google Play Billing. We do not collect or store your credit card or bank details on our servers. However, we store a record of your transactions (e.g., purchase date, order ID, product ID) and your subscription status on our servers to manage your account. We verify the validity of your subscription or purchase receipt using a secure server infrastructure hosted on Vercel. This process involves validating the purchase token provided by Google Play to prevent fraud.
7. Third-Party Services
This app uses third-party services that may collect information used to identify you. Below are the links to the privacy policies of the third-party service providers used by the app:
Google Play Services
Google AdMob
Meta Audience Network (Facebook)
Google Analytics for Firebase
Firebase Crashlytics
Vercel (Used for secure backend infrastructure and billing verification)
Firebase Remote Config (Used for managing app settings and ad logic)
8. Local Data Storage
We store certain data locally on your device using its internal storage (e.g., Room Database, SharedPreferences). This includes downloaded quiz questions, your quiz progress, daily statistics, notification history, and app settings. This allows the app to function offline and load faster. You can clear this data by clearing the app's cache and data from your device settings, but this may reset some offline progress.
9. Data Storage and Security
All user data is securely stored in Firebase Firestore and Realtime Database. We implement industry-standard encryption (SSL/TLS) and authentication mechanisms provided by Google Firebase to protect your data from unauthorized access.
10. Children’s Privacy & Age Restrictions
Our Services are strictly intended for students of Class 11 and 12, typically aged 16 and above. We do not knowingly collect personally identifiable information from children under 13. In compliance with Google Play Families Policy and AdMob program policies (including COPPA):
Target Audience: This app is not designed for, nor directed at, children under the age of 13.
Ad Serving: Our advertising partners are integrated in a manner that complies with applicable age-related regulations.
Data Removal: If we discover that a child under 13 has provided us with personal information, we will immediately delete it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately at classinglobal@gmail.com, and we will take necessary actions.
11. User Rights
Users have the right to:
Access their personal data stored in the app.
Delete their account immediately using the in-app "Delete Account" feature.
Request a full manual cleanup of their data via email.
Stop using the app and uninstall it at any time.
12. Policy Updates
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
13. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
📧 Email: classinglobal@gmail.com
বাংলা সারসংক্ষেপ (Bengali Summary)
HSC MCQ Pro – All Subject Practice অ্যাপটি একাদশ-দ্বাদশ শ্রেণীর শিক্ষার্থীদের জন্য তৈরি।
তথ্য সংগ্রহ: আমরা আপনার নাম, ইমেইল, স্কুলের নাম, জেলার নাম এবং ডিভাইস আইডি (বিজ্ঞাপনের জন্য) সংগ্রহ করি। এছাড়া কুইজের বিস্তারিত ফলাফল (স্কোর, পয়েন্ট) সেভ রাখা হয়।
লোকাল স্টোরেজ: অ্যাপটি দ্রুত কাজ করার জন্য এবং অফলাইনে পড়ার জন্য আপনার ফোনেই কুইজের প্রশ্ন ও ফলাফল জমা রাখে।
অ্যাকাউন্ট ডিলিট:
তাৎক্ষণিক: অ্যাপের Profile Settings থেকে "Delete Account" বাটনে ক্লিক করে আপনি সাথে সাথে আপনার অ্যাকাউন্ট ডিলিট করতে পারেন।
সম্পূর্ণ মুছে ফেলা: সম্পূর্ণ ডাটাবেস থেকে চিরতরে তথ্য মুছতে চাইলে আমাদের classinglobal@gmail.com এ ইমেইল করুন। আমরা ৭ দিনের মধ্যে ম্যানুয়ালি বাকি তথ্য মুছে দেব।
পেমেন্ট ও নিরাপত্তা: পেমেন্ট প্রসেস Google Play দ্বারা নিয়ন্ত্রিত। পেমেন্ট ভেরিফিকেশনের জন্য আমরা Vercel-এর নিরাপদ সার্ভার ব্যবহার করি। কোনো কার্ডের তথ্য আমরা সংরক্ষণ করি না।
বিজ্ঞাপন ও সম্মতি (Consent): অ্যাপে Google AdMob এবং Meta Audience Network-এর মাধ্যমে বিজ্ঞাপন (ব্যানার এবং ইন্টারস্টিশিয়াল) দেখানো হয়, যা সম্পূর্ণ নন-পার্সোনালাইজড (Non-Personalized)। অর্থাৎ, এই বিজ্ঞাপনগুলো আপনার ব্যক্তিগত তথ্য বা পছন্দের উপর ভিত্তি করে দেখানো হয় না। আন্তর্জাতিক প্রাইভেসি আইন মেনে চলার জন্য আমরা Google UMP ব্যবহার করে ব্যবহারকারীদের সম্মতি গ্রহণ করি।