Privacy Policy — Hotel Booker
Effective date: 2025-12-16
App name: Hotel Booker
Developer: Hotel Booker
Contact: info@hotelbooker-eg.com
1. Information we collect
We may collect the following information when you use the app:
Account information: name, phone number, email (if provided), login details.
Location data: your approximate or precise location (depending on your device permissions) to show nearby hotels and improve search results.
Booking & payment information: booking details (hotel, dates, guests, preferences) and transaction status.
Important: If payments are processed by a third-party payment provider, we do not store full card details on our servers. Payment providers may process card data according to their own policies and PCI standards.
2. How we use your information
We use your information to:
Create and manage your account
Provide booking services and customer support
Show relevant hotels and offers (including nearby results)
Process payments and confirm transactions
Prevent fraud and improve security
Improve app performance and user experience
3. Sharing your information
We may share your information only when necessary, such as:
Hotels / accommodation providers to complete your booking (name, contact, booking details).
Payment providers to process transactions (payment status and required transaction data).
Service providers (hosting, customer support, technical operations) under confidentiality obligations.
Legal requirements if required by law or to protect rights and safety.
4. Location permissions
If you allow location access, we use it to:
show nearby hotels and improve search accuracy
You can disable location permissions anytime from your phone settings. Some features may be limited without it.
5. Data retention
We keep your data as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. We may retain certain records for compliance and accounting.
6. Security
We take reasonable technical and organizational measures to protect your data. However, no system can guarantee 100% security.
7. Your choices & rights
You can:
update or correct your account information
request deletion of your account/data (where applicable)
control permissions (location) via your device settings
To request deletion or support, contact us at: info@hotelbooker-eg.com
8. Children
This app is not intended for children under the age required by local law without parental consent.
9. Changes to this policy
We may update this policy from time to time. We will post the updated version on this page with a new effective date