Privacy Policy
Hey Chat
Effective Date: Aug 13, 2026]
Hey Chat ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Hey Chat mobile application.
By using Hey Chat, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
When you create or use an account in Hey Chat, we may collect:
Your Google account information used for sign-in
Your name
Your profile photo
Your bio or profile description
Your user ID and account-related identifiers
If you allow Hey Chat to access your contacts, we may collect contact-related information from your device to help you find and connect with people you know who may also use Hey Chat.
When you use Hey Chat, we may process content you send or receive, such as:
Text messages
Voice messages
Photos
Videos
Files and documents
We may collect limited technical information required for the proper functioning, security, and improvement of the app, such as:
Device type
Operating system version
App version
Log data
Diagnostic and performance information
We use your information to:
Create and manage your account
Authenticate your login
Provide messaging features
Display your profile information to other users as part of the service
Help you find contacts who use Hey Chat
Enable the sending and receiving of text, voice, image, video, and file messages
Maintain security and prevent abuse
Troubleshoot, improve, and maintain the app
If you grant permission, Hey Chat may access your contacts to help identify which of your contacts may already use the app.
We only use this information for app functionality and user connection features.
You can deny or revoke contacts permission at any time through your device settings, but some features may not work properly.
Hey Chat may request access to:
Microphone, for recording and sending voice messages
Photos, media, and files, for sending images, videos, and documents
These permissions are only used to support app features requested by you.
Hey Chat may include voice or video calling features. Even if such features are not currently active, they may be enabled in future versions of the app. If activated, Hey Chat may process audio, video, and related technical data necessary to provide those services.
Hey Chat uses Supabase and related infrastructure to support authentication, storage, database, and app functionality.
Your information may be stored or processed using third-party service providers that help us operate the app.
We may rely on third-party services for:
User authentication
Database and storage
File handling
App hosting and infrastructure
Security and performance support
We take reasonable steps to work with service providers that protect user data.
We do not sell your personal information.
We may share information only in the following cases:
With service providers that help us operate Hey Chat
When necessary to provide app functionality
To comply with legal obligations
To protect our rights, users, or the public
In connection with a business transfer, merger, or acquisition, if applicable
We retain your information for as long as necessary to provide the service, maintain your account, comply with legal obligations, resolve disputes, and enforce our policies.
If you delete your account, we will take reasonable steps to delete or anonymize your personal information, except where retention is required for legal, security, or legitimate operational reasons.
Hey Chat provides users with the ability to request or perform account deletion.
If you choose to delete your account:
Your account will be removed from active use
Your profile information may be deleted
Certain data may be retained for a limited period where required for legal, security, fraud prevention, or technical reasons
For account deletion support, users may contact us at:
[Insert Support Email]
We use reasonable administrative, technical, and organizational measures to help protect your information against unauthorized access, loss, misuse, or alteration.
However, no system is completely secure, and we cannot guarantee absolute security.
Hey Chat is not intended for children under the age required by applicable law without parental or guardian involvement. We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information improperly, please contact us so we can take appropriate action.
Depending on your location and applicable laws, you may have rights related to your personal data, including:
Accessing your information
Correcting your information
Deleting your account or data
Withdrawing certain permissions from your device settings
You may also manage app permissions through your device settings.
Because our service providers or infrastructure may operate in different locations, your information may be processed or stored outside your country. By using Hey Chat, you understand that your information may be transferred and processed in other jurisdictions.
We may update this Privacy Policy from time to time. If we make material changes, we may notify users by updating the policy inside the app or through other appropriate means.
Your continued use of Hey Chat after updates means you accept the revised Privacy Policy.
If you have any questions about this Privacy Policy or your data, please contact us at:
Hey Chat Support
Email: [heychathelp@gmail.com]