Last Updated: June 2026
RELATETECH INNOVATIONS LIMITED ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use the Vexo mobile application and related services.
INFORMATION WE COLLECT
Personal Information
We may collect the following personal information:
• Name
• Email Address
• Profile Photo User Account Information
Communication Information
The application may collect:
- Device model and device identification information for account security and single-device login.
- Notification permission to deliver messages, call alerts, and important updates.
- Camera permission for video calling features.
- Information created within the Vexo application, including chats, messages, calls, and user-generated content.
What We Do Not Collect
Vexo does not access or collect:
- SMS messages from your phone.
- Call logs from your phone.
- Phone dialer activity.
- Personal files stored outside the application.
- Information from your SIM card.
- Contacts unless explicitly authorized by the user.
How We Use Information
The collected information is used only to:
- Provide messaging and video calling services.
- Maintain account security.
- Prevent unauthorized access.
- Deliver notifications and updates.
- Improve application performance and reliability.
Data Storage
Messages, calls, and application-related data are processed and stored on secure servers used by Vexo.
Security
We take reasonable measures to protect user information and maintain the security of our services.
Third-Party Services
Vexo may use third-party technologies and cloud services required for application functionality, notifications, analytics, and communication services.
This Privacy Policy may be updated from time to time. Updates will be published on this page.
Payment Information
Vexo may offer premium features, subscriptions, or paid services.
Payments may be processed through Google Play Billing or authorized third-party payment providers.
We do not store complete credit card or debit card information on our servers. Payment processing is handled securely by payment providers.
HOW WE USE YOUR INFORMATION
We may use your information to:
• Create and manage user accounts
• Provide messaging and video calling services
• Process payments and subscriptions
• Improve application performance
• Provide customer support
• Prevent fraud and abuse
• Send important service notifications
• Comply with legal obligations
SHARING OF INFORMATION
We may share information with:
• Cloud Hosting Providers
• Analytics Providers
• Customer Support Providers
• Payment Processing Services
• Communication and Video Calling Service Providers
LEGAL DISCLOSURE
We may disclose information when required by law or when necessary to:
• Comply with legal requirements
• Protect our rights and property
• Prevent fraud and abuse
• Protect user safety
DATA SECURITY
We use reasonable administrative, technical, and organizational security measures to protect your information. However, no method of transmission over the Internet is completely secure.
DATA RETENTION
We retain user information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
CHILDREN'S PRIVACY
Vexo is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
THIRD-PARTY SERVICES
Vexo may use third-party services including:
• Google Play Services
• Google Play Billing
• Firebase
• Analytics Services
• Video Calling Service Providers
These services may collect information according to their own privacy policies.
YOUR RIGHTS
Depending on your location and applicable laws, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
CONTACT US
RELATETECH INNOVATIONS LIMITED
Email: contact@vexo.com