Last Updated: 14 August 2026
Spice Box Scunthorpe respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and share information when you use the Spice Box Scunthorpe mobile application, website, and related services.
By using our application or services, you acknowledge the practices described in this Privacy Policy.
This Privacy Policy applies to the Spice Box Scunthorpe mobile application and related online services operated for Spice Box Scunthorpe.
App Name: Spice Box Scunthorpe
Website: https://spiceboxscunthorpe.co.uk
Privacy Contact: info@spiceboxscunthorpe.co.uk
Phone: +44 7563 62127
If you have questions about this Privacy Policy or how we handle your information, please contact us using the details above.
Depending on how you use the application, we may collect the following categories of information.
If you create or use an account, we may collect:
Your name
Email address
Telephone/mobile number
Account credentials or authentication information
Information you provide when contacting customer support
We use this information to create and manage your account, communicate with you, process your requests, and provide our services.
When you place an order, we may collect:
Delivery address
Billing or order address where applicable
Order details
Items purchased
Order date and time
Order amount
Order status
Special instructions or information you voluntarily provide with an order
This information is necessary to process, prepare, deliver, and support your orders.
Payments may be processed through third-party payment service providers, including Stripe, where applicable.
Payment card details are handled by the applicable payment provider through its secure payment infrastructure. We do not intentionally store your complete payment card number, card security code, or other full card credentials on our own servers.
We may receive limited payment-related information from the payment provider, such as:
Payment status
Transaction/reference identifier
Payment amount
Payment method type
Information required to identify and reconcile a transaction
Payment providers process payment information according to their own privacy policies and terms.
When you use the application, certain technical information may be processed automatically, depending on the device, operating system, application configuration, and services used by the application.
This may include:
Device type and model
Operating system and version
Application version
IP address
Basic network information
Error and crash information
Technical logs
Information necessary to maintain application security and functionality
We use this information primarily for security, troubleshooting, reliability, and technical operation of the application.
We may collect information that you voluntarily submit through the application, website, customer support, forms, messages, or other communication channels.
For example, this may include information you provide when reporting an issue, requesting support, or communicating about an order.
We may use information we collect to:
Create and manage customer accounts
Process and manage orders
Arrange delivery or collection
Process payments
Confirm and communicate order information
Contact you about your orders
Respond to customer-support requests
Provide and maintain the application
Detect, prevent, and investigate fraud or misuse
Protect the security of our application, services, customers, and business
Diagnose technical problems and application errors
Improve the reliability and functionality of our services
Maintain business and transaction records
Comply with applicable legal and regulatory requirements
Establish, exercise, or defend legal claims where necessary
We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless we have a lawful basis to do so and provide any additional notice required by applicable law.
Where UK data protection law applies, we process personal information on one or more applicable legal bases, including:
Performance of a contract: when processing is necessary to create an account, process an order, arrange delivery, or provide requested services.
Legitimate interests: when processing is reasonably necessary to operate, secure, improve, and protect our business and services.
Legal obligations: when processing is required to comply with applicable laws, regulations, accounting requirements, or lawful requests.
Consent: where consent is required by applicable law for a particular processing activity.
Where processing is based on consent, you may withdraw your consent where applicable.
We do not sell your personal information.
We may share information with trusted third parties where necessary to provide our services, including:
Payment information may be processed by payment service providers such as Stripe to authorize and process payments.
Where necessary to complete an order, relevant information such as your name, telephone number, delivery address, and order details may be provided to delivery personnel.
We may use third-party providers for services such as hosting, infrastructure, technical support, security, communications, analytics, or other services necessary to operate the application.
These providers are only permitted to process information as necessary to provide their services to us and subject to appropriate contractual or legal requirements where applicable.
We may disclose information where required by law, court order, lawful governmental request, or where disclosure is reasonably necessary to protect our legal rights, users, property, security, or the public.
The application may rely on third-party services to provide certain functionality.
Third-party service providers may process information according to their own privacy policies.
Examples may include payment processing, hosting, infrastructure, communications, security, and other technical services.
Where applicable, third-party providers may include:
Stripe — payment processing.
You should review the privacy policies of applicable third-party services for information about their independent processing practices.
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
These measures may include:
Encrypted transmission of information using HTTPS/TLS where supported
Access controls
Authentication and authorization controls
Restricted access to personal information
Secure server and application practices
Monitoring and security measures designed to detect unauthorized activity
Regular maintenance and security updates where appropriate
However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
The nature of the information
The reason it was collected
Whether an active customer relationship exists
Legal, accounting, tax, regulatory, or reporting requirements
Fraud prevention and security requirements
The resolution of disputes or enforcement of agreements
When personal information is no longer required, we will delete, anonymize, or securely dispose of it where reasonably practicable and subject to applicable legal requirements.
Certain transaction or business records may need to be retained for a longer period where required by law or for legitimate business, security, fraud-prevention, or legal purposes.
If the application allows you to create an account, you may request deletion of your account and associated personal information.
To request account deletion, contact:
Email: info@spiceboxscunthorpe.co.uk
Please include the email address or telephone number associated with your account and clearly state that you want your Spice Box Scunthorpe account deleted.
We will process eligible deletion requests in accordance with applicable law.
When an account is deleted, we will delete or anonymize associated personal information that we are not required or legally permitted to retain.
Some information may need to be retained for legitimate purposes, including:
Legal or regulatory compliance
Accounting and tax requirements
Fraud prevention
Security
Resolution of disputes
Enforcement of legal rights
Any information retained for these purposes will be restricted to the necessary purpose and retained only for the period required or permitted by applicable law.
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Request restriction of certain processing
Object to certain processing
Withdraw consent where processing is based on consent
Request information about how your personal information is processed
Make a complaint to a relevant data protection authority
To exercise a privacy right, contact us at:
info@spiceboxscunthorpe.co.uk
We may need to verify your identity before fulfilling certain requests in order to protect your account and personal information.
Spice Box Scunthorpe is not intended to knowingly collect personal information from children without appropriate authorization.
We do not knowingly use the application to solicit personal information from children for purposes unrelated to providing the service.
If you believe that a child has provided us with personal information improperly, please contact us at:
info@spiceboxscunthorpe.co.uk
If we become aware that we have collected personal information from a child where collection was not permitted, we will take reasonable steps to delete the information as required by applicable law.
Our website may use cookies or similar technologies where necessary for functionality, security, preferences, analytics, or other legitimate purposes.
Cookies may be used to:
Keep the website functioning correctly
Maintain user sessions
Remember preferences
Improve security
Understand website usage where applicable
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Spice Box Scunthorpe does not intentionally collect precise device location information unless a specific application feature requires it and the user grants the relevant permission.
If location information is introduced or required for a future feature, we will provide appropriate disclosures and request permission where required by applicable law and platform policies.
The application will only request device permissions that are necessary for available functionality.
Where a permission is required, the application may explain the purpose of the permission before requesting access where required by applicable platform policies or law.
We do not use device permissions to collect information unrelated to the functionality for which the permission was requested.
Some service providers used to operate our application may process information in countries outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate measures required by applicable data protection laws to protect that information.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or data-processing practices.
When we make material changes, we may update the "Last Updated" date displayed at the beginning of this policy and provide additional notice where required.
You should periodically review this Privacy Policy to remain informed about how we handle personal information.
If you have questions, concerns, complaints, or requests relating to this Privacy Policy or your personal information, contact us:
Spice Box Scunthorpe
Email: info@spiceboxscunthorpe.co.uk
Phone: +44 7563 62127
Website: https://spiceboxscunthorpe.co.uk
We will review and respond to privacy-related enquiries within a reasonable period and in accordance with applicable law.
By using the Spice Box Scunthorpe application or related services, you acknowledge that you have read and understood this Privacy Policy.
Last Updated: 14 August 2026