User - Provided Information: We do not collect personal information or user prompts.
Local Collection Data: Item information you choose to save to your collection is stored locally on your device and remains there until you delete it or reset the app.
Usage Statistics: Basic usage information (such as identification count and chat usage) is retained only as long as necessary to provide our services, manage free tier limits, and maintain app functionality.
We do not sell or share your information with third parties.
We use AI technology to power our identification feature. When you use this feature, your uploaded images and related queries are processed through our backend services, which utilises the OpenAI API. This processing is necessary to identify different items and provide you with accurate information. Please be aware that this data transmission is subject to both our privacy practices and those of our AI service providers. While we maintain strict data handling protocols, we recommend reviewing OpenAI's privacy policy for additional information on how they process data that may pass through their services.
While we strive to provide accurate information, Recalled's identification feature is not faultless. We do not guarantee the accuracy of item identifications, descriptions, categorisations and other associated information. Users should not rely solely on our app for definitive item identification, especially for legal documentation, professional inventory purposes or important decision-making. Our app is designed to assist with general item recognition and organization, but results may vary based on image quality, lighting conditions, and the uniqueness of items. Recalled is intended as a helpful tool for personal organization and memory assistance, not as a substitute for professional expertise.
In-app subscriptions are processed through RevenueCat. Please refer to RevenueCat's privacy policy for information on how they handle your data.
This Privacy Policy may be updated in the future as Recalled introduces new features. Your continued use of Recalled after any changes to this Privacy Policy will constitute your acceptance of such changes.
If you have any questions about this Privacy Policy or Recalled's privacy practices, please contact us at contact@leanlaunchltd.com
Last Updated:
September 16th, 2025