Effective Date: 25 August 2026
Welcome to i-Relief! This Privacy Policy explains how we collect, use, and protect your personal information when you use our Partner Application Information We Collect
Personal Information: When you register, we collect your Name, Phone Number, and Email Address.
Location Data: We collect your real-time location (GPS) to accurately deliver medicines/products to your address and optimize delivery routes.
Payment Information: We use third-party payment gateways (like Razorpay). We do not store your credit/debit card details on our servers.
2. How We Use Your Information
To process and deliver your orders.
To communicate with you regarding order updates via SMS/Call.
To improve our services and app functionality.
3. Data Sharing We do not sell your data. We only share necessary information (like your delivery address and phone number) with our registered Vendor Partners and Delivery Riders to complete your order.
4. Data Retention and Deletion We keep your data as long as your account is active. If you wish to delete your account and personal data, you can email us at info@isesbih.com.com with the subject "Data Deletion Request". We will process your request within 7-14 business days.
5. Contact Us If you have any questions about this Privacy Policy, please contact us at: Email: info@isesbih.com Address: Samadhpura, Baheri, Darbhanga, Bihar, 847105.