Your privacy and security are our top priority. We strive to provide maximum protection for your personal data and confidentiality while using our data and contact cleaning service. This privacy policy describes how we, Cleanerapp, collect, use, protect, and disclose information that we receive from you when using our service.
Contact: loriwright@313gulfstreamllc.com
1. Data We Collect
We may collect the following categories of data directly from you, your device, and app stores (Apple App Store / Google Play):
- Identity & Contact: name, surname, email, phone (if you contact us).
- Email Account Data (only with your explicit consent): user ID, nickname, avatar, email address, email metadata. Cleanerapp may read, compose, send, or delete emails solely for app features.
- User Content: photos, videos, images, files, and other content you upload or process via Cleanerapp.
- Device & Usage Data: IP address, device name, OS/version, session logs, push token, IDFA/IDFV (if permitted).
- Purchase Data: in-app purchase and subscription information.
- Marketing Identifiers: IDFA/IDFV (with your consent).
- Geolocation Data (only with your permission).
Note: Cleanerapp does not store the content of your emails, photos, or videos on its servers. Processing happens on your device or your cloud services.
2. Purposes of Processing
We process personal data to:
- Provide and operate Cleanerapp features (e.g., photo analysis, inbox organization).
- Create and manage accounts, process purchases, and auto-renew subscriptions.
- Communicate with you about support, updates, or marketing (only with consent).
- Ensure security, prevent abuse, and maintain logs.
- Improve services and conduct analytics (you can opt out by emailing us).
- Fulfill legal obligations, respond to authorities, and perform accounting.
- Handle user requests, complaints, and rights.
3. Legal Basis
Processing is based on:
- Performance of a contract (providing services you request).
- Legal obligations.
- Legitimate interests (while protecting your rights).
- Your explicit consent (e.g., access to photos, email, location, push notifications, marketing).
4. Cookies & Tracking
Cleanerapp may use cookies for core functionality, analytics, and delivering relevant ads. You can manage or block cookies in your browser/device settings, but some features may not work properly.
5. Push Notifications
Cleanerapp may send push notifications about updates or service-related information. You can disable them anytime in your device settings.
6. Data Retention
Data is retained as long as necessary for the stated purposes or as required by law. Once the purpose ends, data is deleted, destroyed, or anonymized.
7. Data Security
Security We take measures to protect your personal information and prevent unauthorized access, alteration, or disclosure. We use physical, electronic, and administrative security measures to protect your information. We also require our partners and service providers to comply with high standards of confidentiality and security.
8. Sharing & Transfers
Information Disclosure We do not sell or rent your personal information to third parties. We may disclose your information if necessary to provide you with our service, comply with laws and regulations, protect our rights and property, or protect your safety and the safety of others.
9. Third-Party Links
Cleanerapp may contain links to third-party sites/apps. Their privacy practices are outside our control; review their policies separately.
10. Your Rights
- Access your data.
- Correct inaccurate/incomplete data.
- Request deletion (“right to be forgotten”).
- Restrict or object to processing (including profiling).
- Request data portability.
- Be informed of third-party recipients.
How to exercise rights: Send a request to loriwright@313gulfstreamllc.com.
11. Policy Updates
We may update this Privacy Policy. Continued use of Cleanerapp after changes means you accept the new version.
Need Help?
We are here to assist you! If you have any questions, issues, or feedback, please contact our support team directly at:
loriwright@313gulfstreamllc.com
We will get back to you as soon as possible.