Last Updated: 16 December 2025
Caller ID – Spam Call Blocker (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our app, including caller identification, spam call blocking, SMS protection, and audio/video calling features. We have written this policy in clear language so that all users can understand how their information is handled.
By installing or using this app, you agree to the practices described in this Privacy Policy.
Caller ID – Spam Call Blocker is designed to help users identify incoming calls, block spam and scam calls, manage call and message activity, and communicate safely using optional voice and video calling features. To provide these services accurately and in real time, the app must process certain personal and technical information. This Privacy Policy explains what information we collect, why it is needed, how long it is kept, and what rights you have over your data.
For global data protection laws, the Data Controller is responsible for your personal data. We have appointed a Data Protection Officer (DPO) to oversee privacy compliance. You may contact the DPO at: turnuptechnologies2@gmail.com if you have any questions, concerns, or requests regarding your personal data or privacy rights.
When you enable caller identification and advanced search features, the app may access your contacts list to help identify incoming callers and improve search and matching accuracy. By granting this permission, you allow the app to process contact information solely as part of delivering these services.
Contact data is used only to provide caller ID, enhanced search, and matching functionality. We do not sell, trade, or share your contacts or any personally identifiable information with third parties. Contact access is optional and can be revoked at any time through your device settings.
SMS Access and Protection
Caller ID – Spam Call Blocker requests SMS-related permissions (READ_SMS, RECEIVE_SMS) because Android requires these permissions for apps that provide real-time spam SMS detection and protection.
This permission is used only to automatically analyze incoming SMS messages for spam, scam, phishing, or fraudulent patterns. SMS processing occurs locally or securely and is fully automated.
The app may collect a device identifier to uniquely and accurately record spam reports, suggested caller names, and related service improvements. This helps prevent duplicate entries and ensures reliable spam detection.
Device identifiers are used strictly for operational and security purposes and are not used for advertising, tracking, or sharing with third parties.
Below is a detailed list of permissions the app may request, along with why each permission is needed and how it is used.
android.permission.INTERNET – Allows the app to securely connect to online services. Needed to fetch spam call databases, update caller ID information, enable cloud spam detection, support voice/video calls, load ads (if used), and receive updates.
android.permission.ACCESS_NETWORK_STATE – Detects if the device is connected to the internet and the connection type, ensuring stable performance and protection.
android.permission.ACCESS_WIFI_STATE – Checks Wi‑Fi status and signal strength to improve performance.
android.permission.CHANGE_WIFI_STATE – Enables limited control over Wi‑Fi to maintain stable service during updates or calls.
android.permission.CHANGE_NETWORK_STATE – Helps the app handle changes in network conditions.
android.permission.READ_CONTACTS – Reads saved contact names and phone numbers to identify incoming callers.
android.permission.WRITE_CONTACTS – Used if the user manually updates/saves caller info; never used automatically.
android.permission.READ_PHONE_NUMBERS – Accesses phone number details needed for accurate identification.
android.permission.READ_PHONE_STATE – Detects call states (ringing, active, ended) to display caller ID and block spam calls.
android.permission.CALL_PHONE – Allows making calls only when the user explicitly initiates them within the app.
android.permission.CALL_PRIVILEGED – Used for advanced system call handling where supported.
android.permission.ANSWER_PHONE_CALLS – Allows automatic rejection or blocking of spam calls.
android.permission.PROCESS_OUTGOING_CALLS – Helps analyze outgoing calls to prevent fraud.
android.permission.MANAGE_OWN_CALLS – Lets the app manage spam blocking without interfering with normal phone use.
android.permission.READ_CALL_LOG – Reads call history to detect spam patterns and improve accuracy.
android.permission.WRITE_CALL_LOG – Updates call records when needed for spam labeling.
android.permission.READ_SMS / RECEIVE_SMS / android.provider.Telephony.SMS_RECEIVED – Detects spam SMS in real time.
android.permission.SEND_SMS – Used only when explicitly sending SMS through the app.
android.permission.CAMERA – Used only during video calls; never activated silently.
android.permission.RECORD_AUDIO – Enables audio in voice/video calls; never recorded secretly.
android.permission.MODIFY_AUDIO_SETTINGS – Adjusts audio routing for call quality.
android.permission.BLUETOOTH / android.permission.BLUETOOTH_CONNECT / android.permission.BLUETOOTH_SCAN – Supports Bluetooth headsets. Not used for tracking user location.
android.permission.POST_NOTIFICATIONS / VIBRATE / USE_FULL_SCREEN_INTENT / ACCESS_NOTIFICATION_POLICY / SYSTEM_ALERT_WINDOW – Displays incoming calls, spam alerts, and other notifications.
android.permission.FOREGROUND_SERVICE / WAKE_LOCK / SCHEDULE_EXACT_ALARM / REQUEST_IGNORE_BATTERY_OPTIMIZATIONS / RECEIVE_BOOT_COMPLETED / WRITE_SETTINGS / READ_SYNC_SETTINGS – Supports background services, spam protection, alarms, and system integration.
android.permission.READ_EXTERNAL_STORAGE – Access limited to user‑selected media (e.g., profile images).
com.google.android.gms.permission.AD_ID – Used for displaying ads (if applicable) and respects user advertising preferences.
All permissions are used only for their stated purposes and only when related features are active. Users can grant, deny, or revoke permissions at any time through Android settings. Some features may be limited if required permissions are disabled.
To provide secure and reliable real-time voice and video calling features, Caller ID – Spam Call Blocker uses Agora (Agora.io), a third-party real-time communication platform.
When you initiate a voice or video call, Agora may process certain data solely to enable call connectivity and quality, including:
Real-time audio and video streams
IP address and network information
Device type, operating system, and app version
Call performance and diagnostic data (e.g., latency, jitter, packet loss)
Important Privacy Notes:
Audio and video streams are processed in real time only and are not recorded or stored by us.
We do not access, monitor, or store the content of your calls.
Agora acts as a data processor, handling data only on our behalf and only to deliver communication functionality.
Call data is not used for advertising, profiling, or tracking.
Agora processes data in accordance with applicable data protection laws, including GDPR, and applies appropriate technical and organizational security measures. For more details on how Agora handles data, please review their privacy policy:
Agora Privacy Policy: https://www.agora.io/en/privacy-policy/
By using the voice or video calling features, you acknowledge and agree to the processing of data as described above.
We may collect:
Personal Data: Phone numbers, contact names (if permitted), call logs, call state information, device identifiers, IP address, network information.
Real‑Time Processing: Audio and video call streams are processed in real time for communication and are not stored.
Non‑Personal Data: Crash logs, app performance data, and anonymized usage statistics to improve service reliability and security.
We use your information to:
Identify callers
Block spam and scam calls
Detect spam SMS
Enable voice and video calling
Send notifications
Improve call quality
Prevent fraud
Enhance app security
Your data is never used for unrelated purposes.
For users in the European Union and GDPR regions, we process data based on:
Your consent (when you grant permissions)
Contract necessity (to provide services)
Legitimate interests (fraud prevention, security)
Legal obligations where required
We do not sell personal data. Limited information may be shared with trusted service providers strictly to operate app features. All partners must protect data and only use it for authorized purposes.
Data such as call logs, spam data, and communication metadata is stored only as long as necessary.
Real‑time voice/video content is not stored.
Analytics data may be retained.
You may request deletion at any time.
You can request details about how we collect and use your data.
You can ask for corrections of inaccurate or incomplete personal data.
You can request deletion of your data at any time.
You can disable optional sharing, analytics, or ads through device settings.
Access, correct, delete, restrict processing, object to processing, data portability, withdraw consent.
Know what data is collected, request deletion, disclosure of sharing, opt out of sale/sharing (even though we don’t sell), equal service rights.
Confirm data processing, access, correct, delete, opt out of targeted advertising.
Access, correct, delete, data portability, withdraw consent.
You may lodge a complaint with your local data protection authority if your privacy rights are violated. You can also contact our DPO directly for resolution.
This app is not intended for children under 13. We do not knowingly collect data from children.
We use encryption, secure servers, access controls, and monitoring systems to protect your data.
Your data may be processed on servers outside your country. Legally approved safeguards, including GDPR‑compliant Standard Contractual Clauses, are used to protect your information.
We use third‑party services to support app functionality, analytics, monetization, and performance. These services may collect limited data to provide their functions. Sensitive information like call content, contacts, messages, or recorded audio/video is never shared for advertising purposes.
Google Firebase (Analytics & Crash Diagnostics) – Used to monitor performance and detect crashes.
Privacy Policy: https://firebase.google.com/support/privacy
Google Analytics – Provides aggregated insights into feature usage and behavior.
Privacy Policy: https://policies.google.com/privacy
Google AdMob – Used to display ads and measure performance.
Privacy Policy: https://policies.google.com/privacy
Google Play Services – Supports core Android functionality.
Privacy Policy: https://policies.google.com/privacy
Meta Audience Network – Provides interest‑based ads.
Privacy Policy: https://www.facebook.com/privacy/policy
Liftoff Monetize – Helps optimize ad delivery and monetization.
Privacy Policy: https://liftoff.io/privacy-policy/
Mintegral – Displays ads and manages ad performance globally.
Privacy Policy: https://www.mintegral.com/en/privacy/
AppLovin – Marketing, advertising, mediation, and analytics services.
Privacy Policy: https://www.applovin.com/privacy/
Unity Ads – Used to serve advertisements and measure engagement.
Privacy Policy: https://unity.com/legal/privacy-policy
Agora – Real-time voice and video communication services.
Privacy Policy: https://www.agora.io/en/privacy-policy/
User Control: You can limit or disable personalized ads through device settings or platform ad preferences.
Our app offers optional subscriptions for premium features like advanced spam blocking, enhanced caller ID, ad‑free experience, and additional calling features.
All payments are processed securely through Google Play Billing. We do not collect or store sensitive payment information.
Available in weekly, monthly, or yearly formats. Subscriptions automatically renew unless canceled before renewal.
Free trial plans convert to paid plans automatically unless canceled.
You can cancel anytime through Google Play account settings. Deleting the app does not automatically cancel subscriptions.
Refunds are governed by Google Play’s refund policies and must be requested through the Google Play Store support.
Active subscriptions and eligible purchases can be restored with the same Google account.
We may receive limited purchase status information (active/expired, plan type, purchase date). We do not receive personal payment details.
For questions or to exercise your privacy rights:
Email: turnuptechnologies2@gmail.com
DPO Email: turnuptechnologies2@gmail.com