AVL Connect Privacy Policy

Last Updated: January 8, 2026

Welcome to AVL Connect. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

1. Information We Collect

Personal Information:

• Name, email address, phone number

• Job title, organization role, and job ID

• Profile information and pictures

• Contact list (with permission)

Communication Data:

• Messages (one-to-one and group chats)

• Voice and video call logs

• Shared files (images, PDFs, videos)

• Message reactions, replies, edits, and deletions

Automatic Data:

• Device information and operating system

• App usage and performance data

• Network information and IP address

Permissions:

• Camera (for photos, videos, and video calls)

• Microphone (for voice and video calls)

• Storage (for file sharing)

• Contacts (for finding colleagues)

2. How We Use Your Information

• Create and manage user accounts

• Enable messaging, calling, and file sharing

• Facilitate group creation and management

• Provide profile viewing features

• Improve and maintain our services

• Ensure platform security and safety

• Respond to support requests

• Comply with legal obligations

3. Data Security

We use industry-standard security measures including encryption, secure servers, and access controls to protect your information. The App targets Android 15 (API level 35) and supports 16 KB memory page sizes for optimal performance.

4. Data Sharing

We do not sell your personal information. We may share data with:

• It is secured in our local database

• Law enforcement when legally required

5. Content Safety Policy

AVL Connect has zero tolerance for sexual abuse, harassment, and inappropriate content. We prohibit:

• Sexually explicit content and pornography

• Any content exploiting or endangering minors

• Sexual harassment or unwanted advances

Enforcement:

• Automated content scanning for abusive material

• Review of reported content and shared files

• Immediate suspension of accounts sharing illegal content

• Full cooperation with law enforcement

• In-app reporting system for users

Content reviews are limited to cases where abuse is reported or suspected.

6. Your Rights

You can:

• Access, correct, or delete your personal information

• Control privacy and notification settings

• Block users, leave groups, and mute conversations

• Manage app permissions through device settings

7. Children's Privacy

The App is not intended for children under 13. We do not knowingly collect information from children. If we discover this has occurred, we will promptly delete the information.

8. Changes to This Policy

We may update this Privacy Policy and will notify you of material changes through the App or email. The "Last Updated" date will reflect any changes.

9. Contact Us 

NeosCoder Ltd.
198, Akij House, Bir Uttam Mir Showkat Sarak, Tegaon Sarak, Tejgaon, Dhaka – 1208
neosapp@neoscoder.com
+8801334762500, +1(945)2848808 

By using AVL Connect, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.