How To Fix Printer Offline Problem With HP Printer And Scan Doctor?

‘HP Printer Offline’! Have you seen this prompt earlier? Are you familiar with this kind of issue? Well if you are nodding ‘Yes’ then we are here with a new solution. HP Print and Scan Doctor is a diagnostic tool that takes the responsibility for diagnosing and resolving issues with your HP printer. When the HP printer is offline then it implies that your printer is unable to communicate with your system. In this blog, we will discuss what causes the HP printer to show offline status and how this issue can be fixed?

Causes Of HP Printer Offline Status:-

It is very annoying when your printer is offline because then it stops taking print jobs. Here, you must pause or abolish all your print jobs until this issue is sorted out. Go through the troubleshooting guide in the next section and until then stomp all the print jobs. Make sure you save your work before removing it entirely from the queue as then it would be permanently lost.

Some common causes of the Printer offline are;

1. If the printer drivers’ version is outdated and not updated to the most recent version then your printer won’t be able to communicate with your system as the prime function of the printer drivers is to make it communicate with the computer.

2. If there is a fault in the wired connection, such as a damaged or broken power cord or incompatible USB cable then you might come across the offline issue.

3. If the printer settings are not in accordance with the computer settings or there is conflict amongst the settings of both the devices then this can be caused.

Stepwise Instructions To Fix HP Printer Offline Error With HP Print And Scan Doctor:-

‘HP print and scan doctor’ download is one of the most important steps in resolving the HP printer offline error. Follow the instructions below to run the HP print and scan doctor and then resolve this issue in a snap of a finger;

1. First of all, you need to download the HP Print and Scan Doctor application as it will identify the errors and then try to resolve them.

2. Now, for that, go to the HPs official web handle from where you download the printer drivers and then proceed to download the HP print and scan doctor app.

3. Wait for the download to complete, then go to the Downloads folder on your device and then click on the extension HPPSdr.exe and then run the application to install it to the system. Make sure you are in the admin mode to perform this step.

4. In case you notice a prompt, select Yes to trust and accept the source of the file. This is because it is directly from the HP Tech support team.

5. Now, press the Start button and then select your HP printer.

6. In case, you are unable to spot your printer among the enlisted devices then switch it off and then turn it on again.

7. Now, tap on the retry button in the HP Print and Scan Doctor application.

8. The HP Print and Doctor tool will recognize the probable connection issues with the HP printer and then suggest a few tips on the screen.

9. If you see a prompt asking for updates then, click on the Yes tab and move ahead by following the on-screen prompts.

10. While you continue with the prompts, tick the Yes option and set your current HP printer as a default printer.

HP Scan Doctor Fixes Everything!

So that was everything you needed to know about the HP printer offline issue and how it can be fixed with the help of HP Scan Doctor. Even after performing these troubleshooting tips if you are not able to fix the printer offline error then we advise you to get in contact with our technical aces and seek the best advice possible over chat support.