How can I fix the print spooler error on my HP printer?
The Print Spooler is a Windows service that manages print jobs sent from your computer to your printer. If the Print Spooler stops working, your HP printer may not print, print jobs may get stuck, or Windows may show a spooler-related error.
This problem can happen because of stuck print jobs, damaged spooler files, outdated drivers, or a temporary Windows issue. You can try several simple fixes before reinstalling your printer.
Restart the Print Spooler Service
The first thing to try is restarting the Print Spooler service.
Press Windows + R on your keyboard.
Type services.msc and press Enter.
Right-click it and select Restart.
If the service is stopped, right-click it and choose Start.
Try printing again after the service starts.
Restart Your Computer and HP Printer
A temporary Windows or printer communication problem can cause the spooler to stop working.
Turn off your HP printer and unplug it.
Restart your computer.
Wait for Windows to load completely, then turn the HP printer back on.
Send a new print job and check whether it works.
Clear Stuck Print Jobs
A damaged or stuck document can cause Print Spooler problems.
First, stop the Print Spooler service.
Press Windows + R, type services.msc, and press Enter.
Find Print Spooler, right-click it, and select Stop.
Next, open File Explorer and go to:
C:\Windows\System32\spool\PRINTERS
You may need administrator permission to open this folder.
Delete the files inside the PRINTERS folder. Do not delete the folder itself.
Return to the Services window, right-click Print Spooler, and select Start.
Try printing again.
Check the Print Spooler Startup Type
The Print Spooler should normally be configured to start automatically.
Open services.msc again.
Find Print Spooler and double-click it.
Look at Startup type.
If it is not set to Automatic, select Automatic from the dropdown menu.
Click Apply and then OK.
Restart the computer and test your HP printer.
Check the HP Printer Driver.
An outdated or damaged printer driver can cause printing and spooler problems.
Open Settings > Bluetooth & devices > Printers & scanners.
Select your HP printer and check its available settings.
If the problem continues, download the correct printer software and driver for your exact HP model from HP's official website.
Install the driver and restart Windows.
Remove and Reinstall the HP Printer
If the spooler error continues, remove the HP printer from Windows and add it again.
Open Settings > Bluetooth & devices > Printers & scanners.
Select your HP printer and choose Remove.
Restart the computer.
Then select Add device and follow the instructions to reinstall your printer.
If you use a wireless HP printer, make sure it is connected to the same Wi-Fi network as your computer.
Run the Windows Printer Troubleshooter
Windows includes troubleshooting tools that can identify some common printer problems.
Open Settings and go to System > Troubleshoot > Other troubleshooters.
Look for the printer troubleshooter and run it if it is available on your version of Windows.
Follow the instructions and allow Windows to apply any recommended fixes.
Check for Windows Updates
A Windows update can sometimes fix system problems related to printing services.
Open Settings > Windows Update.
Check for available updates and install them if necessary.
Restart your computer after the update and try printing again.
Use Command Prompt to Restart the Spooler
If the Print Spooler service continues to stop, you can restart it using Command Prompt.
Open Command Prompt as Administrator.
Run these commands one at a time:
net stop spooler
Then:
net start spooler
The first command stops the Print Spooler, while the second starts it again.
After completing the commands, try printing from your HP printer.
What causes a Print Spooler error?
Stuck print jobs, damaged spooler files, outdated drivers, Windows problems, and printer software conflicts can cause Print Spooler errors.
How do I restart the Print Spooler?
Press Windows + R, enter services.msc, find Print Spooler, and select Restart.
Can a stuck print job cause a spooler error?
Yes. A corrupted or stuck print job can prevent the Print Spooler from processing new documents.
Will reinstalling my HP printer fix the spooler problem?
It can help when the problem is caused by a damaged printer driver or incorrect printer installation. However, you should also check the Print Spooler service and clear stuck jobs.
Why does my Print Spooler keep stopping?
The service may be affected by damaged spool files, incompatible drivers, Windows issues, or conflicting printer software. Clearing the queue and updating the driver can help identify the cause.
A Print Spooler error can prevent your HP printer from working correctly, but it is often possible to fix it without replacing the printer. Start by restarting the Print Spooler service and clearing stuck print jobs. If the problem continues, check the printer driver, reinstall the HP printer, run Windows troubleshooting, and install available updates. These steps can help restore normal printing.