Effective Date: September 1, 2025
This Privacy Policy explains how Prime English Online (“we,” “our,” “us”) collects, uses, and protects your information when you use our App.
Our privacy policy is based on the following principles:
You are free to engage in any activity on our Platforms that may involve providing personal information such as your name, email address, or phone number. We will always explicitly ask you before collecting this type of information. Many activities on our platform do not require any personal information.
When we ask you to provide personal information, we will explain during registration or collection how it will be used (for example, using an email address to create an account or to send updates). We will only use this information in the way described, except in special circumstances such as legal requirements.
We may use anonymous information automatically collected from your device, such as device type, operating system, or general location, to support internal operations. This helps us understand how the platform is used and improve its performance.
Our platform does not include any advertising or publicity based on user behavior. You will not see targeted ads based on your activity on our platform or on other websites and applications.
Third parties who help us operate the platform are obligated to follow this Privacy Policy, especially when handling information from children.
For children’s accounts, teachers or parents must provide or approve registration. We comply with GDPR and child protection rules. We do not use children’s personal information for marketing or advertising.
We will never make children’s personal information public or require children to disclose more information than is reasonably necessary to participate in an activity.
Parents and guardians can contact us at contact@primeenglishonline.com to review, update, or delete their child’s information, or to request that no further information be collected.
We may update this Privacy Policy from time to time by posting the updated version in the App or on our website. We will not change the way we handle previously collected information without informing parents and obtaining consent if necessary.
We use automatically collected anonymous information to support the internal operations of the platform.
Some of this information may be collected through third-party analytics tools. Internal operations include:
Monitoring indicators such as total number of users.
Understanding the most popular activities and lessons.
Measuring engagement with quizzes and exercises.
Ensuring performance, safety, and preventing misuse.
Prime English Online
Email: contact@primeenglishonline.com
Phone: +33 7 66 19 85 20
Prime English Online © 2025 All Rights Reserved