Primal Cat Horror – Privacy Policy

Last updated: [29th November 2025]

Primal Cat Horror is a game developed by SphinxyGames.
This Privacy Policy explains what information we collect, how we use it, and what choices you have.

By playing the Game, you agree to the practices described here.

1. Information We Collect

We use PlayFab (a backend service by Microsoft) to support accounts, online features, and game data.
When you play Primal Cat Horror, the following information may be collected automatically:

A. PlayFab Data

PlayFab may collect:

• PlayFab Account ID
  
  

• Device type and operating system (e.g., Meta Quest 2)
  
  

• In-game progress and inventory
  
  

• Cosmetics owned
  
  

• Virtual currency balances
  
  

• Gameplay statistics
  
  

• Crash logs and error reports
  
  

• Region (not precise location) for matchmaking and performance
  
  

We do not collect:

• Your real name
  
  

• Your email
  
  

• Voice recordings
  
  

• Photos or videos
  
  

• Precise GPS location
  
  

All PlayFab data is stored securely on Microsoft’s servers.

2. How We Use Your Data

We use the information above to:

• Save your in-game progress
  
  

• Manage cosmetics, currency, and unlocks
  
  

• Provide online multiplayer features
  
  

• Prevent cheating and abuse
  
  

• Improve performance and stability
  
  

• Fix bugs and crashes
  
  

• Maintain safe gameplay for all players
  
  

We do not sell your data.
We do not share your data with advertisers.

3. Data Storage & Retention

Your game data is stored on PlayFab’s servers.
Uninstalling the game does NOT delete your PlayFab data.
This allows your progress to be restored if you reinstall the game later.

If you want your PlayFab data deleted, you can request it at any time (see Section 6).

4. Third-Party Services

PlayFab (Microsoft Azure)

Used for account data, game progress, cloud saves, multiplayer systems, and analytics.
PlayFab’s Privacy Policy: https://privacy.microsoft.com/

No other third-party services collect or store your data.

5. Children’s Privacy

Primal Cat Horror does not knowingly collect personal information from children under 13 (or under the required age in your region).
If a parent believes that data was collected improperly, please contact us.

6. Your Rights & Choices

You may request:

• Deletion of your PlayFab data
  
  

• A copy of the data stored about you
  
  

• Correction of inaccurate information
  
  

For any request, contact us at:

Email: everestag@gmail.com
Subject: “PlayFab Data Request – Primal Cat Horror”

We may need your PlayFab ID (visible inside the game or support menu).

7. Security

We rely on Microsoft PlayFab’s security systems to protect your information.
We take reasonable steps to keep your data safe, but no system is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy as the game changes.
Updates will be posted here with the new “Last Updated” date.

Continued use of the Game means you accept the updated policy.