Account & Data Deletion — Presence App
Last updated: 22 July 2025

At Presence, you have full control over your personal data. You may delete your account and any associated data via the top right hand side of the Home page on the app (once signed in) at any time; or alternatively request the deletion of your account and any associated information via email, also at any time.

What will be deleted

When your deletion request is completed, the following data will be permanently removed from our systems:

• Your Presence account (Supabase Authentication)
  
  

• Email address or username
  
  

• Journal entries
  
  

• Saved meditation settings
  
  

• Custom meditation content
  
  

• Any other data linked to your account
  
  

Once deleted, this process cannot be reversed.

How to request deletion

You can request deletion using either of the following methods:

Option 1 — In-App Request

A built-in Delete Account feature appears on the Home page, available via the icon in the top right hand corner (when signed in).

Option 2 — Request via Email

Send an email to:

📩 enquiries.newsongmusic@gmail.com
Subject: Account Deletion Request

Please include:

• The email address associated with your Presence account
  
  

• Confirmation that you would like your account and all stored data deleted
  
  

What happens after your request

Once we receive your request:

• Your identity will be verified for security
  
  

• Your account and data will be deleted from Supabase
  
  

• Deletion will be completed within 30 days
  
  

• You will receive a confirmation email once the process is finished
  
  

Data we do NOT collect or store

Presence does not collect or store:

• Payment information
  
  

• Contacts
  
  

• Location data
  
  

• Health data
  
  

• Phone numbers
  
  

• Advertising identifiers
  
  

Anonymous analytics (Google Analytics 4) cannot be linked to individual users and cannot be individually deleted. Presence does not retain any personal data after deletion. Only anonymised analytics data may remain, and this information cannot be associated with an individual account.

Questions or assistance

If you need help at any time, contact us at:

📩 enquiries.newsongmusic@gmail.com