IT Knowledge
IT Knowledge
Embedded Files
▪ Adobe ( Premiere, After Effects, Photoshop, Illustrator, Dreamweaver)
▪ Adobe ( Premiere, After Effects, Photoshop, Illustrator, Dreamweaver)
▪ Microsoft Office (Word, Excel, Power Point, Publisher …)
▪ Microsoft Office (Word, Excel, Power Point, Publisher …)
▪ Marine Xchange MXP enterprise software suite for the hospitality industry
▪ Marine Xchange MXP enterprise software suite for the hospitality industry
▪ MICROS Fidelio POS systems Point of Sale (checkout software and hardware).
▪ MICROS Fidelio POS systems Point of Sale (checkout software and hardware).
▪OS Microsoft Windows, Apple macOS, Linux, Android and Apple's iOS
▪OS Microsoft Windows, Apple macOS, Linux, Android and Apple's iOS
Communication
Communication
▪ great communication skills gained for the past 10 years, working on the Ships, worldwide.
▪ great communication skills gained for the past 10 years, working on the Ships, worldwide.
▪ good communication skills gained through my experience as a Bartender.
▪ good communication skills gained through my experience as a Bartender.
▪ great communication in the hospitality industry with customers
▪ great communication in the hospitality industry with customers
▪ proper communication between staff and management personnel.
▪ proper communication between staff and management personnel.
Experience
Experience
▪ Excellent sales techniques (from my previous experience, I always advise Guests, who are willing to try better quality brands of their favourite beverages, to exceed their expectations, and satisfaction).
▪ Excellent sales techniques (from my previous experience, I always advise Guests, who are willing to try better quality brands of their favourite beverages, to exceed their expectations, and satisfaction).
▪ Attention to details (on a Seabourn Cruises, we had to learn all the Guests Names, and we would write a test on second day, we had a Bar Log where we would share all updated guest preferences.
▪ Attention to details (on a Seabourn Cruises, we had to learn all the Guests Names, and we would write a test on second day, we had a Bar Log where we would share all updated guest preferences.
▪ Feel that I am a Team player (I am always ready to help wherever I am needed. I respect my coworkers, their knowledge and advice)
▪ Feel that I am a Team player (I am always ready to help wherever I am needed. I respect my coworkers, their knowledge and advice)
▪ Travelled the world 3 times, and I had the pleasure to be on the Seabourn Ferrari charter cruise, in2013 at the Grand Prix Monaco, for 7 days, where I served: Director (Maurizio Arrivabene) of Ferrari Team, Director of Phillip Morris, pilots Fernando Alonzo, Felipe Massa and the whole Ferrari Team together with all F1 VIPs in Monte Carlo.
▪ Travelled the world 3 times, and I had the pleasure to be on the Seabourn Ferrari charter cruise, in2013 at the Grand Prix Monaco, for 7 days, where I served: Director (Maurizio Arrivabene) of Ferrari Team, Director of Phillip Morris, pilots Fernando Alonzo, Felipe Massa and the whole Ferrari Team together with all F1 VIPs in Monte Carlo.
▪ Had pleasure to meet and serve many celebrities such as: Pitbull (rapper), Stephen Hawking (cosmologist), Sir Richard Branson (Virgin), DJ Axwell, Eric Cass (inventor of pager), Daughter of Winston Churchill Mary Soames, The Roots (band).
▪ Had pleasure to meet and serve many celebrities such as: Pitbull (rapper), Stephen Hawking (cosmologist), Sir Richard Branson (Virgin), DJ Axwell, Eric Cass (inventor of pager), Daughter of Winston Churchill Mary Soames, The Roots (band).
▪ Recently been on a Tag Heuer Charter in Monte Carlo F1 Grand Prix 2018 , together with Aston Martin / Red Bull Team and had pleasure to serve: Tom Brady (NFL Player), Prince of Monaco Albert II , Bella Hadid, son of Louis Vuitton, Martin Solveig (DJ), Radek Štěpánek (Tennis Player) … and many others.
▪ Recently been on a Tag Heuer Charter in Monte Carlo F1 Grand Prix 2018 , together with Aston Martin / Red Bull Team and had pleasure to serve: Tom Brady (NFL Player), Prince of Monaco Albert II , Bella Hadid, son of Louis Vuitton, Martin Solveig (DJ), Radek Štěpánek (Tennis Player) … and many others.
Organisation
Organisation
▪ Supervision and support of a professional sales orientated service in bar.
▪ Supervision and support of a professional sales orientated service in bar.
▪ Bar procedures according to company standards (e.g. menus, decoration, appearance)
▪ Bar procedures according to company standards (e.g. menus, decoration, appearance)
▪ Organization, management, motivation and training of bar team (10 people)
▪ Organization, management, motivation and training of bar team (10 people)
▪ Organization and execution of F&B related functions and special events
▪ Organization and execution of F&B related functions and special events
▪ Serving drinks in accordance with company standards
▪ Serving drinks in accordance with company standards
▪ Highest level of cleanliness with in bar, pantry, lounge, in accordance with HACCP standards
▪ Highest level of cleanliness with in bar, pantry, lounge, in accordance with HACCP standards
▪ Cost control for bar in accordance with the budget
▪ Cost control for bar in accordance with the budget
▪ Establishing of weekly stock order in cooperation with Beverage Manager
▪ Establishing of weekly stock order in cooperation with Beverage Manager
▪ Conduction of stock takes; inventory according to company procedures
▪ Conduction of stock takes; inventory according to company procedures
▪ Preparation of the opening and closing Bar at start and end of shifts.
▪ Preparation of the opening and closing Bar at start and end of shifts.
▪ Correct storage of stock; establishing of par levels
▪ Correct storage of stock; establishing of par levels
▪ Participation in loadings
▪ Participation in loadings
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