Last Updated: February 24, 2026
Prapto ("we", "our", or "us") is operated by Amazecoders (OPC) Private Limited. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
Account Information: Phone number, name, and email address used during registration and authentication.
Delivery Addresses: Addresses you save for order deliveries.
Order Information: Details of products ordered, payment method selected, order notes, and transaction history.
Reviews and Feedback: Ratings and reviews you submit for stores and products.
Location Data: We collect your device's location (with your permission) to show nearby stores, calculate delivery distances, and provide accurate delivery services.
Device Information: Device type (Android/iOS), device ID, and operating system version.
Push Notification Tokens: Firebase Cloud Messaging (FCM) tokens to send you order updates and notifications.
We request camera permission solely for the purpose of scanning product barcodes within the app. We do not capture, store, or transmit photos or videos from your camera.
To create and manage your account
To process and deliver your orders
To send order status updates via push notifications and SMS
To display nearby stores based on your location
To enable barcode scanning for product lookup
To send OTP verification codes for authentication
To improve our services and user experience
To communicate important updates about our services
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:
Store Owners: Your delivery address and order details are shared with the store(s) fulfilling your order.
Service Providers: We use third-party services for SMS delivery (2Factor.in), push notifications (Firebase Cloud Messaging), and cloud hosting (Microsoft Azure). These providers process data on our behalf and are bound by their respective privacy policies.
Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
Your data is stored on secure servers hosted on Microsoft Azure. We implement industry-standard security measures including:
Encrypted data transmission (HTTPS/TLS)
Secure password hashing (bcrypt)
JWT-based authentication with token expiration
Role-based access controls
While we strive to protect your data, no method of electronic transmission or storage is 100% secure.
We retain your personal information for as long as your account is active or as needed to provide services. Inactive push notification tokens are automatically cleaned up after 30 days. You may request deletion of your account and associated data at any time by contacting us.
You have the right to:
Access your personal data stored with us
Update your account information through the app
Delete your account and all associated data
Opt-out of push notifications through your device settings
Revoke location and camera permissions through your device settings
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us so we can take appropriate action.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact us:
Amazecoders (OPC) Private Limited
Email: info@amazecoders.in
App: Prapto