LYNQpoint Privacy Policy
Last Modified: February 27, 2023
I. Who is LYNQpoint?
Methods and system for navigating individuals to each other based on preferred and efficient access to geographic coordinates using established geographic information systems. One example method includes receiving an invitation to meet, from user via an in-app request, to determine the most optimal and preferred route between the users to then display locations to meet, based on the meeting category that was previously selected (food, drinks, entertainment, subject matter) and the strategic geographical midpoint between the user points. The method further includes an adjustable midpoint based on alternative routing based on certain pre-established conditions for the users to better satisfy the route and destination decisions agreed to by both parties and automatically refreshing of location recommendations within a certain radius of the selected midpoint. The method further includes synchronized navigation launching for both parties to the desired location once it is determined based on predetermined and pre coordinated chronometric measures. (Landing.lynqpoint.com).
At LYNQPOINT, we understand the importance of your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and share information when you use our app. YOUR USE OF OUR SERVICES IS SUBJECT TO THIS PRIVACY POLICY AND THE APPLICABLE TERMS AND CONDITIONS OF SERVICE. BY USING OUR SERVICES, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND THE APPLICABLE TERMS AND CONDITIONS OF SERVICE. If we decide to change our Privacy Policy, we will post those changes to this page and any other places we deem appropriate so that you are aware of what personal information we collect, how we use it, and under what circumstances, if any, we disclose it.
The effective date of this Privacy Policy is noted below. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will notify you here, or by other means, such as e-mail, at our discretion. Your continued use of any portion of our Services following the posting of the updated Privacy Policy will constitute your acceptance of the changes.
LYNQpoint understands that a privacy policy is a crucial document for any organization that collects, processes, or uses personal data. With the General Data Protection Regulation (GDPR) in force, it is more important than ever for companies to ensure that their privacy policies comply with its requirements. The GDPR sets out strict rules for how personal data should be handled, including how it is collected, stored, used, and shared. These rules are designed to protect the privacy rights of individuals and give them more control over their personal data.
A privacy policy that is in compliance with the GDPR is important for several reasons. First, it helps to ensure that an organization is meeting its legal obligations under the GDPR. Failure to comply with the GDPR can result in significant fines and reputational damage. Second, a privacy policy that complies with the GDPR helps to build trust with customers and other stakeholders. By demonstrating a commitment to protecting personal data, an organization can enhance its reputation and build stronger relationships with customers. Finally, a privacy policy that complies with the GDPR can help to improve the quality of data that an organization collects and processes. By being more transparent about how data is collected and used, individuals are more likely to provide accurate and complete information, which can in turn help organizations make better decisions.
Overall, LYNQpoint embraces the need for a privacy policy that is in compliance with the GDPR as an essential tool for any organization that collects, processes, or uses personal data. It helps to ensure legal compliance, build trust with customers, and improve the quality of data collected and processed.
II. Information We Collect:
When you use LYNQPOINT, we may collect the following types of information:
· Personal Information: This includes your name, email address, phone number, and any other information you choose to provide to us.
· Location Information: We may collect your geographic coordinates in order to provide location-based services. This includes your current location and location history.
· Usage Information: We may collect information about how you use our app, including the categories of meetings you select, the locations you choose to meet, and any in-app requests you send or receive.
In order to provide our Services, we collect information about you that, alone or in combination with other information, can be used to identify you as an individual (“personal information”). What personal information we collect and process depends on how and why you interact with us.
Personal Information You Provide. When you register for an account or subscribe to any of our Services, we collect a variety of information about you, including your contact information such as your name, email address, contact number, mailing address, date of birth, dating preferences, etc. When you sign up for our Services, you may provide us with answers to our proprietary questionnaire which we may use to build a personality profile. You may also choose to provide us with your photo(s), which may contain personal information. By providing us photo(s), you agree that we may make them available to your contacts and users of LYNQpoint’s Services. We may also collect your name, contact information (such as your email), and a copy of your correspondences with us, if you contact us. As a Member, you will also be able to communicate with your contacts via video chat in selected countries. If you use the video chat feature, you acknowledge and agree that the contacts with whom you choose to video chat will have access to video of you. Furthermore, LYNQpoint’s uses a third-party service provider to enable the video chat feature, and you agree that LYNQpoint will transfer your IP address and profile ID to this service provider strictly for the purpose of providing the service. To process purchases, we may require your name, address, phone number, email address and payment information, including but not necessarily limited to credit or debit card information and associated account information. If you would like us to delete such payment information from our systems, you may contact us as described under the “Contacting Us” section below.
III. How We Use Your Information:
We may use the information we collect for the following purposes:
· To provide location-based services, such as contacting you with other users based on your location and preferences.
· To suggest meeting locations based on the meeting category that was previously selected (food, drinks, entertainment, subject matter) and the strategic geographical midpoint between the user points.
· To provide an adjustable midpoint based on alternative routing based on certain pre-established conditions for the users to better satisfy the route and destination decisions agreed to by both parties and automatically refreshing of location recommendations within a certain radius of the selected midpoint.
· To synchronize navigation launching for both parties to the desired location once it is determined based on predetermined and pre coordinated chronometric measures.
· To improve our app and services.
· To communicate with you about our app and services.
IV. Information Sharing:
We may share your information with the following third-party service providers:
· Mapping and geolocation services in order to provide location-based services.
· Analytics and advertising services in order to improve our app and services.
We may also share your information in response to a legal request, such as a subpoena or court order, or to protect our rights or the rights of others. During the registration process and while updating your profile, you may provide us with personal information that is considered “sensitive” in your jurisdiction, including but not limited to, religious beliefs, ethnicity and political views. This information is only used by us to provide the services to you. By providing this information, you agree to LYNQpoint’s storing, processing, and use of such data for the purposes stated above. You may change or update your information by accessing your profile at any time or select the “prefer not to specify” option in response to any questions requesting such information.
Information Provided Via Surveys. We may periodically conduct voluntary member surveys. We encourage our members to participate in such surveys because they provide us with important information regarding the improvement of our Services. You may also volunteer for certain surveys that we may offer to our users, and any additional rules regarding the conduct of such surveys will be disclosed to you prior to your participation. We do not link the survey responses to any personal information, and all responses are anonymous.
Personal Information We Automatically Collect. When you access or use our Services, we automatically collect information about how you access and use our Websites and Services. The information we collect includes your IP address, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. If you use a mobile device to access or download any of our Services, we may also collect device information (such as your mobile device ID, model and manufacturer), operating system, and version information. While this information, taken together, could be considered personal information, we do not use this information to personally identify you. We use this information in the aggregate to analyze trends, administer our Services, prevent fraud, understand how users interact with our Services, and gather demographic information to tailor our visitors’ experience on our Services, show them content that we think they might be interested in, and display the content according to their preferences. We do not share this information with third parties.
The technologies we use to automatically collect and or transfer data from you may include:
1. Cookies & Web Tracking. We use “cookies” to keep track of some types of information while you are accessing or using our Services. Cookies are very small files placed on your computer, and they allow us to count the number of visitors to our Websites and distinguish repeat visitors from new visitors. They also allow us to save user preferences and track user trends. We rely on cookies for the proper operation of our Websites; therefore if your browser is set to reject all cookies, the website will not function properly. Some cookies are automatically erased after the end of the browser session (these are “session cookies”), whereas other cookies are stored for a predetermined amount time or permanently in your browser, before they erase themselves (these are “temporary" or "permanent" cookies).While a cookie may distinguish your device, it will not name you. Almost every website uses cookie technology.
You can find more details about the cookies and pixels that we use for the Websites here and for the Applications here. We have listed the name of each cookie and each other web tracking mechanism, as well as the intended purpose of the cookie or other web tracking mechanism and other important information.
What kind of cookies does LYNQpoint use?
Strictly necessary cookies. We use certain cookies to make sure that our Websites and our Services are easy, secure and safe to use. Without these cookies, Services that you have asked for (such as secure Websites and Services), would not be possible. This category of cookies includes:
» Cookies that identify or authenticate our users to ensure that our Service is secure; » Cookies that temporarily store certain user entries ;
» Cookies that store certain user preferences (such as your language choices).
Analytics cookies
We use analytics cookies to record usage data about our users (e.g. which users have visited which of our subpages, etc.) and to evaluate this information statistically.
Third Party Advertising Cookies / Third Party Pixel / Third Party Tracking
We also allow third parties to collect our users' data through advertising cookies or pixels placed on our website. These cookies allow us and other third parties to provide you with interest-based advertising that is based on an analysis of your usage behavior (e.g., which banner ads you have clicked on, which subpages you have visited, etc.) on the internet and our Services.
How can you deactivate or erase our cookies?
You can deactivate cookies on your device via your browser settings; and you can erase any cookies already stored on your device at any time in your browser. Please note, however, that if you choose to deactivate or remove cookies, doing so may prevent certain features on our Websites from working properly and therefore affect your experience on our Websites. In addition, you may not be able to use all the features of our Service if you deactivate or remove cookies.
Web Beacons. “Web beacons” (also known as “clear gifs” and “pixel tags”) are small transparent graphic images that are often used in conjunction with cookies in order to further personalize our website for our users and to collect a limited set of information about our visitors. We may also use web beacons in email communications in order to understand the behavior of our customers.
Web Analytics. We collect and use statistical information about your use of our Services to make it more user-friendly, to understand our market share, to conduct other market research and to make sure that we display relevant advertisements for you. To this end, we work with various authorized service providers; and we use analytics tools in our Services. However, these tools will not use your IP address, or (if they do), they will shorten it immediately after collection (which means that it will be less clearly be linked to your device). These tools will also generate user profiles by using analytic cookies or by evaluating log files; however these user profiles will not be linked to your real world information and will not name you.
Promotional e-mails. Promotional e-mail messages we send you may contain code that enables our database to track your usage of the e-mails, including whether the e-mail was opened and what links (if any) were clicked. If you would rather not receive promotional e-mails from us, please see the section below labeled “Choice/Opt-Out.”
Personal Information We Receive from Others. In addition to information you provide us directly, and that we collect automatically, we also may receive personal information from:
· Fraud-detection and credit-reference agencies to correct our records and help prevent and detect fraud;
· Sources that are available to the public, which we might combine with information that we collect from you directly; and
How and Why We Use Your Personal Information
We use information that we collect about you or that you provide to us, including any personal information, to:
· Provide and secure our Services;
· Establish and manage user accounts, such as your “My Profile”;
· Display the public fields of your profile to your contacts, including recent login date, user name, photos, videos, and other profile content;
· Provide customer support, troubleshoot issues, manage our Services, and respond to requests, questions, and comments;
· Process transactions;
· Communicate with you about our Services, including order confirmation, refund
and renewal processing, notifying of contacts for our Users Service, Service
announcements and administrative messages;
· Communicate with you regarding promotions, including newsletters, new product
offerings, special discounts, event notifications, special third-party offers;
· Conduct market and consumer research and trend analyses;
· Enable posting on our blogs, forums, and other public communications;
· Perform accounting, auditing, billing, reconciliation, and collection activities;
· Prevent, detect, identify, investigate, and respond to potential or actual claims,
liabilities, prohibited behavior, and criminal activity;
· Comply with and enforce legal requirements, agreements, and policies;
One of the methods we use to communicate with you in connection with LYNQpoint’s Services may be by telephone or text message (including to any wireless number you may provide to us). For example, you may sign up for a text messaging service (“SMS Verification”) which enables LYNQpoint to verify your phone number via a confirmed text message and display such verification in your public account (as a security measure for your contacts’ benefit). If you would rather not receive telephone calls or text messages from us, you may change or delete your number from your account preferences page(s), or ask to be removed from our contact list if you receive a call or text message from us. If you want to opt-out of the SMS Verification service, please send us an e-mail at any time. Please note that we or one of our service providers may contact you by telephone in connection with an outstanding and past due balance on your account. Opting out of receiving telephone calls will not opt you out of receiving calls related to an outstanding balance.
In addition to the uses outlined above, by accessing or using our Services, you agree to allow us to anonymously use the information from you and your experiences to continue our research into successful relationships. This research, conducted by psychologists and behavior research scientists, may be published in academic journals. However, all of your responses will be kept anonymous, and no personal information will be published.
Mobile Push Notifications
· Achieve purposes for which we provide specific notice at the time of collection; and
· For any other purpose with your consent.
We will send you push notifications if you choose to receive them for purposes of receiving notice of contacts for our contact Service, letting you know when someone has sent you a message, or for other Service-related matters. If you wish to opt-out from receiving these types of communications you may turn them off at the device level.
In general. We may share personal information we collect:
· With current and future organizations that are part of our network of organizations
for the purposes described in this Privacy Policy, including with your consent;
· With affiliated and unaffiliated service providers who help us perform and deliver our Services, subject to confidentiality agreements, including: customer care agents; technology assistants; service fulfillment; form processing; website management and hosting; information technology and security; email and newsletter delivery; advertisement partners and corporate sponsors; auditing; collection agencies; and
credit card processing;
· With the appropriate authorities if we believe disclosure is necessary and
appropriate to prevent physical, financial, or other harm, injury, or loss, including to
protect against fraud or credit risk;
· With legal, governmental, or judicial authorities as instructed or required by those
authorities and applicable laws, or in relation to a legal activity, such as in response to a subpoena or investigation of suspected illicit or illegal activities, or where we believe in good faith that users may be engaged in illicit or illegal activities, or where we are bound by contract or law to enable a network partner to comply with applicable laws;
· With necessary third parties in connection with, or during negotiations for, an acquisition, merger, asset sale, or other similar business transfer that involves all or substantially all of our assets or functions where personal information is transferred or shared as part of the business assets;
· With your consent or at your direction, such as when you choose to share information or publicly post content and reviews (for example, social media posts); and
· With persons of your choosing and at your discretion, should the Services you are subscribed to allow that functionality.
In addition, LYNQpoint may disclose personal information as follows.
If you do not provide us with the personal information we request, this may limit our ability to fulfil the applicable purpose for collection and the Services we are able to provide you. For example, we may not be able to consider or process your payment, contact you with other users or provide a particular service you have requested.
V. Your Control:
You have control over the information we collect about you. You may choose not to provide certain information, such as your location, or you may turn off location services in your device settings. You may also delete your account and all associated information at any time.
Sensitive Information. During the registration process and while updating your profile, you may provide us with personal information that is considered “sensitive” in your
jurisdiction, including but not limited to, religious beliefs, ethnicity and political views. This information is only used by us to provide the services to you. By providing this information, you agree to LYNQpoint’s storing, processing, and use of such data for the purposes stated above. You may change or update your information by accessing your profile at any time or select the “prefer not to specify” option in response to any questions requesting such information.
· To Your Contacts. As an integral part of providing the LYNQpoint Service, we will disclose your profile information (including, but not limited to, last login date, whether you are currently online, your compatibility score) to your contacts. Photos and other profile information posted by you will be available to subscribers that are contacted with you. We never share your contact information with your contacts.
· To Comply with Valid Legal Requests. You acknowledge and agree that we may disclose information you provide if required to do so by law, or if we, in our sole discretion, believe that disclosure is reasonable to (1) comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law); (2) protect or defend LYNQpoint’s, or a third party’s, rights or property; or (3) protect someone’s health or safety, such as when harm or violence against any person (including you) is threatened.
· To Protect Abuse Victims. Notwithstanding any other provision of this Privacy Policy or our Terms and Conditions of Service, we reserve the right, but have no obligation, to disclose any information that you submit to the Services, if in our sole opinion, we suspect or have reason to suspect, that the information involves a party who may be the victim of abuse in any form. Abuse may include, without limitation, elder abuse, child abuse, spousal abuse, neglect, or domestic violence. Information may be disclosed to authorities that we, in our sole discretion, deem appropriate to handle such disclosure. Appropriate authorities may include, without limitation, law enforcement agencies, child protection agencies, or court officials. You hereby acknowledge and agree that we are permitted to make such disclosure.
· To Trusted Third Parties By Us. We may share your information with third parties, but not in a manner that would reveal your identity. We may share your personal information, sometimes in conjunction with non-identifying information, with service providers that may be associated with us to perform functions on our behalf. For example, outsourced customer care agents or technology assistants may need access to your information to perform services for you. Your information will be treated as private and confidential by such service providers and not used for any other purpose than we authorize.
· To Transfer As a Result of Sale of Business. As we develop our business, we may buy or sell assets and, depending on the transaction, your personal information may be one of the transferred assets. In the event that we are acquired by another company, your personal information may be part of the assets transferred to the acquiring party. If this occurs, you will be notified if there are any material changes to the way your personal information is collected or used.
· To other Locales. We process all information, including your personal information, via our servers and networks located in the United States and other locations globally. Additionally, some of our service providers may be located in other jurisdictions with specific data use privacy policy regulations such as California. By using our services and expressly assenting to this privacy policy, you have consented to the transfer of your personal information solely for the purpose of providing you the Services for which you have registered or to which you have subscribed. We take all reasonable steps to ensure that all overseas recipients will not hold, use or disclose your personal information inconsistently with applicable law.
VI. Third-Party Advertising
We may use third-party advertising agencies or other service providers to serve ads on our website on behalf of LYNQpoint. These companies may employ cookies or pixels to measure advertising effectiveness. Any information that these third parties collect via cookies and pixels is anonymous. We will only share your information with third parties in the ways defined in this Privacy Policy.
VI.Age Restrictions
We only accept registrations to our Services from users who are 18 years or older (or the age of majority in applicable jurisdictions), and any information we may receive from users we believe to be under the age of 18 will be purged from our database. If you believe that we may have collected any such personal information through our Services, please notify us as specified below.
VII. Custom Audience
We may also use services provided by third-party platforms (such as social networking and other websites) to serve targeted advertisements on such platforms to you or others, and we may provide a hashed version of your email address or other information to the platform provider for such purposes. To opt-out of the use of your information for such purposes, please email us at lynqpoint@protonmail.com.
VII. Security
We store information in a combination of electronic storage facilities, paper-based files and other records. While we cannot guarantee your personal information is completely secure at all times, we have administrative, organizational, technical, and physical security measures in place to help protect against the loss, misuse and alteration of the information collected and processed. These measures include the use of firewalls, digital certificates, Security Socket Layer (SSL) and encryption technology during credit card transactions and administrative access to site data, as well as other proprietary security measures which are applied to all repositories and transfers of user information.
VIII. “Do Not Track” Signals
We do not process or respond to web browsers “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use or visit our Websites. You may, however, disable certain tracking as discussed above (e.g., by disabling cookies). Please consult the “Help” section of your internet browser for more information.
IX. Links to or Access from Other Sites
You may be able to access your account or content of your account from third party websites, such as social networking sites (e.g., Facebook), by way of various applications. These services will authenticate your identity and provide you with the option to share certain personal information with us such as your name and email address to pre-populate our registration form. The privacy policies and practices of such sites in connection with information you disclose on such sites may differ from the practices of LYNQpoint as set forth in this Privacy Policy. We are not responsible for the privacy policies or practices or the content of any other websites that may provide access to, or be linked to or from, our Services, including that of any social networking sites. Please be aware that, should you choose to use the Facebook or Apple login feature for your LYNQpoint account, you should not permit other persons to use your Facebook or Apple accounts or give other persons your login information for those websites.
X. Choice/Opt-Out
You may use the following option for removing your information from our e-mail database if you wish to opt out of receiving promotional emails.
1. Click on the "unsubscribe" link on the bottom of the e-mail.
XI. Updating / Deleting Your Personal Information
LYNQpoint provides users the following options to access, change, correct, update or delete information previously submitted to us.
1. Certain information (such as contact settings, billing account/ payment method, and email address updates) may be updated by logging in to your account and updating directly.
2. LYNQpoint requires that some personal information updates (such as date of birth changes) be processed by our customer care group for verification purposes and to protect other members. In order to make such personal information updates, please contact Customer Care at this link for further assistance.
3. To request deletion of your personal account information, please
access our FAQ’s and follow the process under the relevant account deletion FAQ. Requests for personal information deletion will be processed promptly.
XII. Retention and Storage of Your Personal Information
We retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purpose(s) remains valid after termination of your relationship with us. Except for information required for accounting or record-keeping purposes, we will automatically delete your personal information after 24 months of inactivity in a Basic Membership (as defined in the Agreement) unless we have a valid reason to retain such information.Your personal information may be processed and stored outside of the jurisdiction or country in which you reside by us, an affiliate or an unaffiliated service provider for the purposes set out in this Privacy Policy and, under the laws of these other jurisdictions, in certain circumstances foreign courts, law enforcement agencies or regulatory agencies may be entitled to access your personal information.
XIII. Dispute Resolution
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us at the address or email address listed above.
17. Residents of California-Privacy Policy
This Section of this Privacy Policy is applicable only to California residents and is effective as of January 1, 2020.
In addition to the information provided below, you can find an exhaustive list here of the categories of personal information LYNQpoint has collected, used and/or disclosed in the last 12 months and the business or commercial purposes for which such information was collected.
California Consumer Rights
Effective January 1, 2020, under the California Consumer Privacy Act (“CCPA”), California residents have the right to know what categories of personal information we generally collect, use, disclose, and/or sell about them within the past 12 months. California residents have the right to know where that information came from, the business or commercial purposes for the collection, and the categories of third parties with and/or to whom that information was shared and/or sold within the past 12 months. Throughout this Privacy Policy, and specifically in this section, we have set out LYNQpoint’s policies and processes as it relates to the collection, use and disclosure of your personal information. California residents also have the right to request access to that information on an individual level, to remove their personal information in accordance with applicable laws.
Consumers who have a visual disability may be able to use a screen reader or other text-to- speech or text-to-Braille tool to review the contents of this notice.
XIV.Data Security:
We take appropriate measures to protect your information from unauthorized access, disclosure, or misuse. However, no security system is completely foolproof, and we cannot guarantee the security of your information.
XV.Changes to this Privacy Policy:
We may update this privacy policy from time to time. Any changes will be posted on this page and will be effective immediately.
XVI.Contact Us:
If you have any questions or concerns about this privacy policy or how we use your information, please contact us at [lynqpoint@protonmail.com].