This Privacy Policy describes how Alphaven, Inc. (“we”, “our”, or “us”) collects, uses, and shares information in relation to the TranscribePro mobile application (the “App”). Please read this Privacy Policy carefully.
Company Name: Alphaven, Inc.
Mobile Application Name: TranscribePro
Contact Email for Privacy-related Inquiries: support@alphaven.com
Physical Address: Toronto, Canada
Personal Information: The App collects the following personal information when you register or use our services: name, email address, payment information, and user-generated content (such as transcriptions).
Non-Personal Data: The App also collects non-personal data, including usage statistics, device type, operating system, and information about how you use the App.
Collection Methods: Personal information is collected through account registration forms, payment processing, and when you input data into the App. Non-personal data is collected automatically by the App.
Cookies and Tracking Technologies: The App uses cookies and similar technologies to store preferences, track usage, and improve the overall user experience.
Purposes: We use the collected information to:
- Provide and maintain our services.
- Process transactions and send related information.
- Respond to customer inquiries and provide support.
- Monitor and analyze usage and trends.
- Improve the App and develop new products or features.
Marketing or Advertising: We may use your contact information to send you marketing communications, and promotional offers. You can opt-out at any time by using the unsubscribe link in the emails.
Third Party Sharing: We may share anonymized or aggregated data with third parties for research and analysis, and to improve the App.
Third-Party Service Providers: We share information with third-party service providers that perform services on our behalf, such as analytics companies, and cloud storage services.
Selling or Renting Information: We do not sell or rent your personal information to third parties.
Data Storage Duration: Personal information is stored locally on your device and authentication-related data is stored in the cloud as long as your account is active. Non-personal data may be retained indefinitely.
Data Deletion: You can delete your data from the App. If you wish to deactivate your account or request the deletion of your personal data, please contact us at support@alphaven.com.
Security Measures: We use various security measures to protect user data, including encryption of data in transit and at rest, regularly reviewing our systems for vulnerabilities, and restricting access to data on a need-to-know basis.
Information Collection from Minors: The App is not intended for and does not knowingly collect personal information from individuals under the age of 13.
Protection Measures for Minor’s Data: As we do not collect information from minors, there are no specific protection measures related to minor's data.
Rights Related to User Data: Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data, and to object to certain processing activities.
Exercising Privacy Rights: Users can delete data from the App. To exercise other rights, contact us at support@alphaven.com.
Response to Do-Not-Track Signals: At this time, the App does not respond to Do-Not-Track signals from web browsers.
Specific Privacy Rights in Certain Regions: Users in certain regions, such as the European Economic Area (EEA) or California, may have additional rights under applicable data protection laws.
Addressing Regional Rights: We will comply with applicable data protection laws in these regions. If you are a resident of the EEA or California, contact us at support@alphaven.com to exercise your rights.
Notification of Privacy Policy Changes: We may update this Privacy Policy. If we make any material changes, we will notify you by email or through a notification within the App before the change becomes effective.
Data Protection Officer Information: support@alphaven.com
By using the App, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at support@alphaven.com.