Frequently Asked Questions (FAQ) 

Frequently Asked Questions (FAQ)

Q1: How does a PFI (Power Factor Improvement) panel eliminate electricity bill penalties?

A: A PFI panel uses micro-controller-based capacitor banks to improve your factory's power factor close to unity (1.0). Power utility companies charge heavy penalty fines if your power factor drops below standard levels (typically 0.95). Installing and properly calibrating a PFI panel neutralizes reactive power, keeping your power factor high and completely eliminating bill penalties.

Q2: How often should factory transformers undergo maintenance and oil testing?

A: Transformer dielectric oil should be tested at least once a year to measure moisture, insulation resistance, and breakdown voltage. Regular yearly maintenance prevents sudden transformer burnouts, oil leaks, and costly factory downtime.

Q3: Do you provide emergency substation repair services in Gazipur?

A: Yes, we offer 24/7 emergency repair and troubleshooting services for industrial substations, HT/LT panels, and transformers across Gazipur, Tongi, Ashulia, and Greater Dhaka. Our local technical team ensures minimal downtime for your production lines.

Q4: What capacity substation and panel setups do you handle?

A: We design, install, and service substations ranging from 100 kVA to 600 kVA+, as well as HT/LT and APFC (PFI) panels from 30 kVAR to 900 kVAR+ tailored to your industrial load capacity.

Q5: How can I request a free site visit and cost quotation?

A: You can request a free factory inspection by contacting our engineering team directly via phone at +880 1602-599867 or using the quote request form on our website. We inspect your electrical setup and provide a detailed quotation within 24 hours.