Privacy Policy for Power Solid

Effective Date: February 8, 2026

Last Updated: February 8, 2026

Introduction

Welcome to Power Solid, an e-commerce mobile application specializing in electrical devices and equipment, including solar panels, batteries, inverters, and other electricity industry products.

This Privacy Policy explains how  Power Solid (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use the Power Solid mobile application (the “App”).

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

1. Information We Collect

1.1 Personal Information You Provide

When you register and use our App, we collect:

A. Account Information

• Full name

• Phone number

• Gender

• Age

• Email address (for business accounts)

• Password (encrypted)
  
  

B. Business Account Information (Reseller Accounts)

• Business name

• Business location

• Business phone number

• Business email address

• Business registration documents or photos
  
  

C. Delivery Address Information

• Address label (e.g., “Home,” “Office”)

• Street address

• Full address line

• Country, city, and subcity

• GPS coordinates (latitude and longitude)
  
  

D. Order and Transaction Information

• Order history

• Product purchases

• Order amounts and pricing

• Payment method selection

• Order status and tracking information

• Delivery preferences
  
  

E. User-Generated Content

• Product reviews and ratings

• AI support conversation messages

• Customer support inquiries

• Feedback and comments
  
  

1.2 Information Collected Automatically

When you use our App, we automatically collect:

A. Device Information

• Device type and model

• Operating system and version

• Unique device identifiers (UDID)

• Device language settings
  
  

B. Location Data

• Precise GPS location (when adding/selecting delivery addresses)

• Delivery tracking and optimization data

• Background location (only during active deliveries)
  
  

C. Usage Information

• Pages and features accessed

• Products viewed and searched

• Items added to cart and favorites

• Time spent in the App

• Interaction with notifications
  
  

D. Technical Data

• IP address

• App version

• Network connection type

• Crash reports and performance data
  
  

1.3 Information from Third Parties

Payment Processing

When you make payments through FIB (First Iraqi Bank) payment gateway:

• We receive transaction confirmation and payment status

• We do not store complete payment card details
  
  

Push Notifications

We use Firebase Cloud Messaging to send notifications. Firebase collects:

• Device tokens

• Notification interaction data
  
  

2. How We Use Your Information

2.1 Service Delivery

• Create and manage your account

• Process orders and payments

• Deliver products

• Track and update order status

• Provide AI-based customer support

• Communicate about your orders
  
  

2.2 App Functionality

• Provide personalized product recommendations

• Maintain cart and favorites

• Store user preferences

• Enable location-based delivery

• Show relevant products
  
  

2.3 Business Operations

• Process reseller account applications

• Manage reseller orders

• Validate promo codes and discounts

• Generate invoices and confirmations
  
  

2.4 Communication

• Order confirmations and updates

• Push notifications

• Promotional offers (with consent)

• Service announcements

• Support responses
  
  

2.5 Analytics & Improvements

• Analyze usage patterns

• Improve performance

• Fix bugs

• Develop new features

• Conduct market research
  
  

2.6 Legal & Security

• Prevent fraud

• Comply with legal obligations

• Enforce terms

• Protect rights and property

• Ensure platform security
  
  

3. How We Share Your Information

3.1 Service Providers

We share information with:

• Firebase (Google) – Notifications, analytics, crash reporting

• FIB (First Iraqi Bank) – Payment processing

• Delivery Partners – Order fulfillment

• Cloud Storage Providers – Data storage and backup
  
  

3.2 Business Transfers

In case of merger, acquisition, or asset sale, your data may be transferred.

3.3 Legal Requirements

We may disclose information to:

• Comply with law or court orders

• Enforce policies

• Protect safety and rights

• Respond to emergencies
  
  

3.4 With Your Consent

We may share data with third parties when you explicitly agree.

3.5 Aggregated Data

We may share anonymized, non-identifiable data for analytics and research.

4. Data Storage & Security

4.1 Storage

• Stored on secure servers

• Account data encrypted locally (Hive database)

• HTTPS/TLS encryption in transit

• Compliance with applicable laws
  
  

4.2 Security Measures

• Encryption in transit and at rest

• Secure authentication

• Access control systems

• Security assessments

• Staff data protection training
  
  

4.3 Data Retention

We retain data as long as necessary to:

• Provide services

• Comply with laws

• Resolve disputes

• Enforce agreements
  
  

Upon account deletion, we delete or anonymize your data unless legally required to retain it.

5. Your Rights & Choices

5.1 Access & Correction

• Access your data

• Correct inaccurate information

• Update profile in-app
  
  

5.2 Deletion

• Request data deletion

• Delete account in settings
  
  

5.3 Opt-Out Options

• Disable push notifications

• Disable location access

• Opt-out of marketing communications
  
  

5.4 Data Portability

• Request a machine-readable copy of your data
  
  

6. Permissions We Request

Android

• Internet

• Location (Fine & Coarse)

• Camera

• Photo Library

• Storage

• Notifications
  
  

iOS

• Location (When In Use & Always)

• Camera

• Photo Library

• Notifications

• Background Fetch
  
  

Permissions can be managed in device settings.

7. Third-Party Services

• Firebase (Google LLC) – Messaging, Crashlytics, Analytics

• FIB (First Iraqi Bank) – Payment processing

• Google Maps – Location services
  
  

Each has its own privacy policy.

8. Children’s Privacy

Not intended for children under 13 (or applicable age). We do not knowingly collect children’s data.

9. International Data Transfers

Data may be processed outside your country. We implement safeguards for international transfers.

10. Changes to This Policy

We may update this policy. Changes will be communicated via:

• Updated in-app policy

• Revised “Last Updated” date

• Notification (for significant changes)

Continued use means acceptance.

11. California Privacy Rights (CCPA)

California residents have the right to:

• Know what data is collected

• Request deletion

• Opt out of data sale (we do not sell data)

• Non-discrimination
  
  

12. European Privacy Rights (GDPR)

Legal Basis

• Contract performance

• Legitimate interests

• Consent

• Legal obligations
  
  

GDPR Rights

• Access

• Rectification

• Erasure

• Restriction

• Portability

• Objection

• Withdraw consent

• Lodge complaint
  
  

13. Data Breach Notification

If a breach occurs, we will:

• Notify affected users

• Inform authorities

• Mitigate risks
  
  

14. Contact Us

Power Solid
Email:  yonadevku@gmail.com
Phone: +9645719449