Policies

Once an order has been placed, it is considered final and cannot be canceled.

No. Someone does not need to be present, provided we have clear and easy access to the designated setup area. 

Coordinating large-scale seasonal deliveries involves detailed planning and routing. Orders are sorted and batched by delivery area for each designated week to ensure efficiency and timely service. This structured process allows us to focus on creating beautiful displays while minimizing unnecessary travel. If you are planning a special event and need your display completed by a specific date, we recommend selecting the delivery week prior to your event. If that is not possible, or if you need to request a change after your order has been placed, please email us as early as possible. While we cannot guarantee changes, we will make every reasonable effort to accommodate your request.

The package price includes both tax and delivery. The amount outlined represents the full and final cost, with no additional charges.