The POM Cinema is one kind of theatre that cannot handle a lot of people. However, the only way to book the ticket and reserve the seat is to do at the cinema and the process of doing such action is not automatically (only by human). Consequently, the payment queue is long. The customers also cannot see the advertisement the cinema promote since they tend to go somewhere else rather than spending time at the cinema and the only place that the said advertisements are is at the cinema. The cinema owner sees this as an opportunity to create new system that can do all the daily works automatically and use this place to promote all the advertisements in order to attract more customers.
The purpose of this project is to remove the customer pain – the pain of the cinema owner that he or she cannot attract as much as customers he or she wants because the current system of the cinema is outdated. The new system will be an application that allows the customers to book tickets, reserve seats, and pay the ticket prices.