Last updated: July 3, 2026
Thanks for playing Poly Strike, the Asteroids-style game for Apple Watch.
This page explains how to get help, report bugs, request features, and contact us.
The fastest way to reach us is by email:
Support email: ronorowazoro6@gmail.com
Expected response time: within 7 business days
Languages: English, French, Arabic
When you write, please include:
Your Apple Watch model (e.g. "Apple Watch Series 11, 46mm")
Your watchOS version (Settings → General → About → Version)
A short description of the issue
Screenshots or a screen recording if applicable (optional but helpful)
If the App crashes, misbehaves, or you find something that doesn't work as expected:
Open the Watch app on your iPhone.
Go to My Watch → General → About → Diagnostics to find the crash log.
Email us at ronorowazoro6@gmail.com with:
Subject line: [Poly Strike Bug] <short description>
Steps to reproduce
Crash log (if available)
Watch model and watchOS version
We investigate every report.
We love hearing from players. If you have an idea:
Email ronorowazoro6@gmail.com
Subject: [Poly Strike Feature] <short description>
Tell us what you'd like and why
We can't promise every feature ships, but we read everything.
Turn the Digital Crown left or right.
Tap the screen to fire. The cannon fires automatically while you play.
Tap the pause button (top-right corner) during play. Tap RESUME to continue.
Your high score is saved on your watch. It will be lost if you:
Uninstall the App
Reset your Apple Watch
Restore from a backup that didn't include the App's data
There is no cloud sync. We do not transmit your score anywhere.
🛡 Shield — Temporary invincibility (5 seconds)
🔥 Rapid fire — 3× fire rate (5 seconds)
❤️ Extra life — Restores one lost life (instant)
No. Poly Strike is fully offline. It makes zero network requests. It works identically in Airplane Mode.
No. We do not collect, store, transmit, share, or sell any personal data. The only data the App stores is your high score, kept locally on your watch. See our Privacy Policy for full details.
No. There are no ads, no in-app purchases, and no subscriptions.
No. There is no analytics, no tracking SDK, and no advertising identifier. The App does not use Apple's requestTrackingAuthorization because it does not track.
Yes. Uninstalling the App removes the locally stored high score. There is no other data.
We're exploring it. Subscribe to updates on the App Store to be notified.
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, and select Poly Strike to request a refund. We do not process payments directly.
Issue
Try this
Crown doesn't rotate the ship
Make sure you're tapping the screen once to start a game first. The Crown only works during play.
Game freezes on launch
Force-quit the App (press and hold the side button → Force Quit). Reopen.
High score not persisting
Make sure watchOS is up to date (Settings → General → Software Update). The App requires watchOS 26.2 or later.
Power-up icon not visible
Power-ups appear randomly. Keep playing — they spawn from destroyed asteroids.
Sound or haptics not working
Check Settings → Sounds & Haptics on your Apple Watch. Haptics also depend on the watch's mute state.
If the issue persists after the above steps, email us.
Poly Strike supports VoiceOver on Apple Watch. Each game state (initial, playing, paused, game over) is announced with a concise description, including current lives, wave, score, combo, and any active power-up. Buttons (pause, resume) are labeled.
If you have a specific accessibility need the App doesn't address, please email us.
The App is currently localized in:
English (default)
Adding more languages is on our roadmap. If you'd like to help translate, email us.
App name: Poly Strike
Bundle ID: com.newgeneration.picluxai.game.watchkitapp
Version: 1.0
Developer: newgeneration / picluxai
Privacy Policy: ./PRIVACY.md
Support email: ronorowazoro6@gmail.com
Poly Strike is an indie passion project. Your feedback, bug reports, and ideas help us make it better. Thank you for playing.