Privacy Policy

Privacy Policy for EL Tutor App

Effective Date: 27/03/2025

EL Tutor is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you use the EL Tutor App. By using this App, you agree to the collection and use of your information as described in this Privacy Policy.

Information We Collect

When you register for the EL Tutor App, we collect the following information to provide and improve the service:

1. Student Registration:
   
   

   • Name
     
     

   • Father’s Name
     
     

   • Mother’s Name
     
     

   • Date of Birth
     
     

   • Gmail ID
     
     

   • Password
     
     

   • Mobile Number
     
     

   • Study Board
     
     

   • Class
     
     

   • Address
     
     

2. Teacher Registration:
   
   

   • Name
     
     

   • Date of Birth
     
     

   • Mobile Number
     
     

   • Address
     
     

   • Password
     
     

   • Teacher’s Qualification
     
     

   • Teacher’s Experience
     
     

3. Profile Updates:
   
   

   • Profile Picture (When students and teachers choose to upload a profile picture, we request access to the camera and gallery on your device to update it.)
     
     

4. Payment Information:
   
   

   • Payment data for transaction purposes, such as the payment of ₹499 for connecting students with teachers, is processed through Razorpay Payment Gateway. We do not store your payment information directly. Razorpay processes and stores the payment information securely.
     
     

How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account.
  
  

• To connect students and teachers through our platform.
  
  

• To provide customer support.
  
  

• To allow profile updates and changes (including profile picture updates).
  
  

• To process payments and provide transaction details.
  
  

• To improve our services and enhance the user experience.
  
  

How We Share Your Information

We may share your information in the following ways:

• With Teachers: When a student sends a connection request to a teacher, the teacher can view the student's details (e.g., name, contact information, study details). Once the teacher accepts the request, the teacher will have access to the student’s full profile information.
  
  

• With Payment Processors: We share payment information with Razorpay to process payments. Razorpay handles all payment-related transactions.
  
  

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our App, conducting business, or providing services to you, provided they agree to keep this information confidential.
  
  

Google Play Console Integration:

As part of our operations and app management through Google Play Console, we may collect and share certain information with Google for analytics, app optimization, and performance tracking. This includes crash reports, app usage data, and performance data from Google Play services, which help us improve the functionality of the EL Tutor App.

By using the EL Tutor App, you consent to the use of your data for these purposes, as outlined in this Privacy Policy and as per Google’s policies. Google Play Console collects data according to its own privacy policies, and any data shared with Google is handled in accordance with Google's Privacy Policy. You can learn more about Google’s privacy practices by visiting their Privacy Policy.

Data Security

We take the security of your personal data seriously. We use reasonable physical, administrative, and technical measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights and Choices

You have the right to:

• Access: You can view and update your information at any time by logging into your account.
  
  

• Correction: You may correct or delete any inaccurate or outdated personal information by updating your profile.
  
  

• Deletion: If you wish to delete your account, you can do so by contacting us directly. Upon deletion, all your personal data will be removed from our system, except for any information that is legally required to be retained.
  
  

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• 📧 Email: appeltutor@gmail.com
  
  

• 📞 Phone: +91 90069 12555
  
  

• 🌐 Website: https://eltutor.in