Privacy Policy for CTGLive

Effective Date: 13/02/2025

CTGLIve ("we," "us," or "our") is committed to protecting the privacy of its users ("you" or "your"). This Privacy Policy explains how we collect, use, and share your information when you use our mobile application, CTGLIve (the "App").

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, profile picture (if applicable), and other details you provide.

• Usage Information: Information about how you use the App, such as the features you use, the content you view, and the time spent in the App.

• Device Information: Information about the device you use to access the App, including device model, operating system, unique device identifiers, and network information.

• Log Information: Server logs that may include your IP address, access times, and activity details within the App.

• Other Information: Any additional data collected through third-party services integrated into the App.

2. How We Use Your Information

We may use your information for the following purposes:

• Provide and Improve the App: To ensure the App functions as expected and improve performance.

• Personalization: To customize your experience and recommend relevant content.

• Communication: To send updates, notifications, and support messages.

• Analytics: To understand usage trends and optimize the App.

• Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party services that assist with hosting, analytics, and customer support.

• Legal Authorities: If required by law or legal process.

• Business Transfers: If involved in a merger, acquisition, or asset sale, your information may be transferred.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware of such data collection, please contact us.

6. Your Choices

• Access and Correction: You may update your personal information through the App settings.

• Opt-out: You may opt out of receiving certain communications by following the unsubscribe instructions in our emails.

• Account Deletion: You may request account deletion by contacting us or filling up this form.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the updated policy in the App.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: provaholive@gmail.com