Privacy Policy for Apna Cart Partner
Effective Date: 10th October 2025
Contact Email: support@apna-cart.com
At Apna Cart Partner, we respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you use the Apna Cart Partner mobile application (“App”) and related services.
By using this App, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information to help you manage your store efficiently, track orders, and communicate with customers.
A. Personal and Business Information
Account Details: Name, phone number, email address, store name, business registration information, and profile details.
Business Operations: Store address, service areas, working hours, and bank/payment details (for settlements).
Identity Verification: Government-issued IDs or business documents (if required for account verification).
B. Usage Data
Order Information: Details of orders received, processed, delivered, or cancelled.
App Activity: Logs of interactions within the app, such as order updates, messages, and settings changes.
Device Information: Device model, operating system, app version, IP address, and network information for troubleshooting and security.
Location Data: With permission, we may access your device’s location to help track deliveries and optimize order assignments.
2. How We Use Your Information
Your data helps us improve your business experience and ensure smooth operations.
We use the collected data to:
Process and manage orders efficiently.
Facilitate communication between you, delivery agents, and customers.
Provide real-time order tracking and status updates.
Verify your business and ensure account security.
Send notifications about order activity, payouts, or updates.
Analyze app usage to enhance performance and user experience.
Comply with legal and financial obligations.
3. How We Share Your Information
We only share your data when necessary and always securely.
With Customers: Basic store details (name, address, contact number) and order-related information are shared with customers for transparency.
With Delivery Partners: Order pickup details and delivery locations may be shared for timely order fulfillment.
With Service Providers: We work with trusted third-party partners for payment processing, analytics, and app performance monitoring.
For Legal Reasons: We may disclose information if required by law, regulation, or to respond to valid legal requests.
We do not sell your personal or business data to any third parties.
4. Data Security
We use advanced technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes encryption, secure servers, and access controls.
While we take all reasonable precautions, no online platform is completely risk-free. By using Apna Cart Partner, you acknowledge and accept this inherent risk.
5. Your Rights and Choices
As a user, you have the right to:
Access & Update: View and edit your account or business information directly in the app.
Delete Account: Request deletion of your account and related data by contacting us at support@apna-cart.com.
Control Permissions: Manage location, notification, and data-sharing permissions through your device settings.
Opt-Out: Choose not to receive non-essential promotional messages.
We will process your requests in accordance with applicable data protection laws.
6. Data Retention
We retain your information only as long as necessary to fulfill business, legal, or regulatory obligations. Once your account is deleted, your data will be securely removed or anonymized within a reasonable timeframe.
7. Children’s Privacy
Apna Cart Partner is intended only for adults and registered businesses. We do not knowingly collect information from individuals under the age of 18. If we discover such data, it will be deleted promptly.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted here with a new “Effective Date.” Continued use of the app after updates means you accept the revised terms.
9. Contact Us
For any questions, concerns, or requests regarding your privacy, please contact:
Apna Cart Partner Support Team
📧 support@apna-cart.com