Mobility Apps Studio has developed this VPN app as a Free service, provided at no cost, intended for use as is. This page informs visitors about our policies regarding the collection, use, and disclosure of Personal Information should you choose to use our Service.
Security and privacy are at the heart of what we do. Accordingly, we think it’s important to be transparent about what we do with your information and how we handle it. This Privacy Policy describes how we process and handle data provided to us in connection with your use of our products, services, apps, and websites that link to this policy (we refer to these collectively as our “services”).
This policy uses the term “personal data” to refer to information that is related to an identified or identifiable natural person and is protected as personal data under applicable data protection law.
This section describes the various types of information we collect from and about you. This information is not collected in all situations, but only in specific situations. To understand the context in which collection occurs, see Section 2 (How do we use your information?).
● Account information. Some services require or allow you to create an account before you can access them. As part of registering for an account, we may collect information such as username, email address, and password.
● Billing and payment information. In order to purchase a service, you may need to provide us with details such as billing name, billing contact details (street addresses, email addresses), and payment instrument details.
We do not collect or store credit card numbers, bank account numbers, or billing records.
● Identity verification information. Some services require you to verify your identity as part of creating an account to access them. We may collect information such as email addresses for this purpose.
● Communications and submissions. You may choose to provide us with information when you communicate with us (e.g. via email for support or to inquire about our services), including when you fill out an online form, respond to surveys, provide feedback, participate in promotions, or submit information through our services.
● Usage information. We collect information about how you interact with our services, such as how much bandwidth you use, and when and for how long you use our services.
● Device information. We collect information from and about the device you use to access our services. For example, we may collect device identifiers, browser types, device types and settings, operating system versions, mobile, wireless, and other network information (such as internet service provider name, carrier name and signal strength), and application version numbers.
The purpose of the unique identifier is for us to determine the level of service you have signed up for before we establish your VPN connection.
● Diagnostic information. We may collect information about the nature of the requests that you make to our servers (such as what is being requested, information about the device and app used to make the request, timestamps, and referring URLs). However, we do not log any information that associates your identity with your VPN browsing activity. We do not maintain any records that show what you were browsing or accessing through a VPN connection.
We do not collect any data related to your online activities. We do not collect data logs of your activities, including:
Browsing history, Traffic destination. Data content, and DNS queries.
We do not collect data of your connection logs, including:
Your IP address, Your outgoing VPN IP address, and your Connection timestamp.
As we do not collect data logs of your activity or connection logs, we would not have information about:
The websites you visit, The time you connect to the VPN, and The set of original IP addresses of your computer or the temporarily assigned network addresses.
● Location information. We may collect your location information based on a variety of sources, such as your device’s GPS or by calculating an approximate latitude and longitude based on your IP address.
● Third Party Accounts. Some services may allow you to register an account using a third party account (such as a Google account). If you do so, that third party may send us some information about you that they have. You may be able to control what information they send us via your privacy settings for that third party account.
You generally do not have a duty to disclose personal data to us unless you have a contractual obligation to us to do so. However, we need to collect and process certain information that is necessary or legally required in order to provide the services to you or otherwise perform our contractual relationships with you.
We use the information we collect for various purposes described below.
● To provide, maintain, troubleshoot, and support our services. We use your information for this purpose on the basis that it is required to fulfill our contractual obligations to you. Examples: using information about how much bandwidth you use and how long you use our services in order to provide the services in accordance with a plan to which you have subscribed; using threat and device information to determine whether certain items pose a potential security threat; using location information to connect you to the nearest and fastest VPN server; and using usage information to troubleshoot a problem you report with our services and to ensure the proper functioning of our services.
● For billing and payment purposes. We use your information in order to perform billing administration activities and process payments, which are required to fulfill our contractual obligations.
● To communicate with users and prospective users. We use your information to communicate with you, including by responding to your requests, and sending you information and updates about our services. We may do this in order to fulfill our contract with you, because you consented to the communication, or because we have a legitimate interest in providing you with information about our services.
● To improve our services. We want to offer you the best services and user experiences we can, so we have a legitimate interest in continually improving and optimizing our services. To do so, we use your information to understand how users interact with our services. Examples: we analyze certain usage, device, and diagnostic information to understand aggregated usage trends and user engagement with our services (and, for example, invest in technical infrastructure to better serve regions with increasing user demand); we may use device and threat information to conduct spam, threat, and other scientific research to improve our threat detection capabilities; we review customer feedback to understand what we could be doing better.
● To develop new services. We have a legitimate interest in using your information to plan for and develop new services. For example, we may use customer feedback to understand what new services users may want.
● To market and advertise our services. We may use your information to provide, measure, personalize, and enhance our advertising and marketing based on our legitimate interest in offering you services that may be of interest. Examples: we may use information such as who or what referred you to our services to understand how effective our advertising is; we may use information to administer promotional activities such as sweepstakes and referral programs. Our VPN products do not use your VPN browsing activity for these purposes and we do not maintain any records that show what you were browsing or accessing through a VPN connection.
● To prevent harm or liability. We may use information for security purposes (such as to investigate security issues or to monitor and prevent fraud) and to prevent abuse. We may do this to comply with our legal obligations, to protect an individual’s vital interests, or because we have a legitimate interest in preventing harm or liability to us and our users. For example, we may use account, usage, and device information to determine if an entity is engaging in abusive or unauthorized activity in connection with our services.
● For legal compliance. We internally use your information as required by applicable law, legal process, or regulation. To learn about our practices regarding sharing your information with third parties for legal compliance purposes, see Section 3.1 below. We also use your information to enforce our legal rights and resolve disputes.
We may disclose your information in the following circumstances:
● In accordance with your instructions or consent. For example, some services may allow you to register an account using a third party account (such as a Google account). If you choose to do so, we will share information with the third party account provider.
● Affiliates and third party service providers. To help us provide some aspects of our services, we work with our affiliates and trusted third parties. To protect your data, we enter into appropriate confidentiality and data processing terms with these third parties, review their security practices, and limit information sharing to the scope of what they are helping us with. Examples of activities that third parties help us with include:
processing customer payments
providing analytics about our services
providing sales and customer support
maintaining the infrastructure required to provide our services
delivering our marketing and advertising content
serving advertising content
● To a new owner. If ownership or control of all or part of our services, assets, or business changes, we may transfer your information to the new owner.
● Aggregated or de-identified data. We may use and share aggregated data and data that is de-identified such that it no longer reveals the identity of an individual user for regulatory compliance, research and analysis, our own marketing and advertising activities and other legitimate business purposes.
● To comply with the legal process and the law. We are fiercely protective of the privacy of our users. For our VPN products, we protect your privacy by ensuring that we do not log or record online activities that you conduct over a VPN connection in any way that can be tied back to you, meaning that we do not have any data to share with law enforcement and government agencies who make requests for information about what you were doing through a VPN connection. Subject to the foregoing, we may share your information if we are required to do so by applicable law; to comply with our legal obligations; to comply with legal process; and to respond to valid law enforcement requests relating to a criminal investigation, or alleged or suspected illegal activity that may expose us, you, or any of our other users to legal liability. If we share your information for these purposes, we limit the information shared to what is legally necessary, and challenge information requests that we believe are unlawful, overbroad, or otherwise invalid.
● To enforce our rights and prevent fraud and abuse. We may share limited amounts of your information to enforce and administer our agreements with customers and users, and to respond to claims asserted against us. We may also share your information in order to protect against fraud and abuse against us, our affiliates, users and others.
We may serve ads to users in certain regions. The ads we display in our services are supplied either by advertisers we have relationships with or by third party advertising networks such as Google Admob. To display third party ads in our apps, we integrate into them a software development kit (SDK), which consists of software code provided by the ad network.
We provide limited personal data about you to such third party advertising networks to enable them to provide their services. For example, some of these advertising networks may collect information through their SDKs, such as your mobile advertising identifier, IP address, and device information, for the purpose of serving you with “personalized” ads (ads that they think are more relevant to you) and measuring your response to those ads. If you are using a VPN connection, your IP address is hidden from ad networks and replaced with the IP address of our VPN servers.
Each advertising network collects this information according to their privacy policies. When an AdChoices logo appears on an ad, you can click it to learn more about the ad network that provided the ad, its privacy policy, and your choices regarding opting out from any personalised advertising.
We use various technologies in our services to help us collect information. For convenience, we refer to these as “tracking technologies,” although they are not always used to track individuals and the information collected is in a non-identifiable form that does not reference any personal data. Tracking technologies include:
Cookies
Cookies are small portions of text that are stored on the device you use to access our services. Cookies enable us (or third parties that we allow to set cookies on your device) to recognize repeat users. Cookies may expire after a period of time, depending on what they are used for.
SDKs
SDKs or software development kits are software code provided by our business partners that let our software interact with the services those partners provide. For example, in certain of our mobile apps, we may use an SDK to enable our app to serve ads from an advertising network. Sometimes these interactions will involve that business partner collecting some information from the device on which the software is run.
We use cookies:
● To provide our services. Some cookies are essential for the proper operation of our services. For example, cookies allow us to authenticate who you are and whether you’re authorized to access a resource.
● To store your preferences. Cookies can store your preferences, such as language preferences or whether to pre-fill your username on sign in forms. We may also use them to optimize the content that we show to you.
● For analytics. Cookies are used to inform us how users interact with our services so we can, as a legitimate interest, improve how they work (such as what screens or webpages you access, and whether our advertising is effective).
● For security. Cookies can enable us and our payment processors to detect certain kinds of fraud.
● For advertising-related purposes. We advertise our services online with the help of third parties who show ads and marketing about us on sites around the internet.
Our VPN app utilizes third-party services that may collect information to identify you. Below is a list of these third-party service providers and links to their respective privacy policies for further information:
● To provide our services. Some business partners who help us to provide our services may use these technologies to support those efforts.
● For Analytics. To help us understand how you use our services.
● For Marketing. To help us market and advertise our services to you, including on third party websites. Cookies are used in connection with this to measure the performance of our advertising, attribute actions you take with our ads with actions you take on our services, deliver ad retargeting (serving ads based on your past interactions with our services), and target ads at similar audiences.
● To Serve Ads. Ad networks may use these technologies to display ads which they think will be more relevant to you. For more information, please see the “Displaying Advertisements” section above.
We employ a range of administrative, organisational, technical, and physical safeguards designed to protect your data against unauthorised access, loss, or modification. We continuously work to improve such safeguards.
We may transfer your personal data to countries other than the one in which you reside. We do this to facilitate our operations, and transferees include our group companies, service providers, and partners. Laws in other countries may be different to those that apply where you reside. For example, personal data collected within Switzerland, the United Kingdom or the European Economic Area (EEA) may be transferred and processed outside Switzerland, United Kingdom or the EEA for purposes described in this policy. However, we put in place appropriate safeguards that help to ensure that such data receives an adequate level of protection. You may contact us if you would like more information about such safeguards.
We generally retain your personal data for as long as is needed to provide the services to you, or for as long as you have an account with us. We may also retain personal data if required by law, or for our legitimate interests, such as abuse detection and prevention, and defending ourselves from legal claims. Residual copies of personal data may be stored in backup systems as a security measure to protect against data loss. Subject to the foregoing, where your personal data is no longer required, we will ensure it is either securely deleted or stored in a way that means it will no longer be usable by us.
The California Consumer Privacy Act of 2018 (CCPA) grants California residents specific rights in relation to their personal information. If you have an established business relationship with us, you have the right to request certain information about the types of personal information we have collected, shared with, and/or sold to third parties for business or commercial purposes during the preceding calendar year.
As a California consumer, you also possess the right to opt out of the sale of your personal information at any time.
This Privacy Policy is governed by and construed in accordance with the laws of the Republic of Singapore.
Sources of Personal Information
All the categories of personal information we collect come from the following categories of sources:
● You (either via voluntary submission or automatic collection, such as when you use our services)
● Third parties (such as service providers, other users or marketing partners who may refer you to our services)
Categories of Personal Information Collected and with Whom we Share It
● Identifiers (such as name, account username, email address)
● Commercial information (such as transaction data)
● Financial and transactional data (such as payment instrument details)
● Internet or other network or device activity (such as app usage and interactions with our services)
● Geolocation information (e.g., your city and state based on IP address)
● Demographics and statistical information (such as age and gender)
● Customer service information (e.g. support requests)
● Survey responses and other research information
● Other information that identifies or can be reasonably associated with you
Categories of Third Parties with Whom we Share Your Personal Information
The categories of personal information collected, as described above, may be shared with the following categories of third parties:
● Our affiliates
● Third party service providers that perform services on our behalf (e.g. payment processors, analytics providers)
● Third party ad networks (e.g. Google)
● Third parties for legal purposes (e.g. in response to legal process)
● Others with your consent or at your direction
Categories of Business & Commercial Purposes for Which We Use Your Personal Information
The categories of personal information collected, as described above, are used for the following categories of purposes:
● To provide, maintain, troubleshoot, and support our services.
● For billing and payment purposes.
● To communicate with users and prospective users.
● To improve our services.
● To develop new services.
● To market and advertise our services.
● To prevent harm or liability.
● For legal compliance.
More information about these categories, including examples of use cases, is available in Section 2 above.
These Services are not intended for individuals under the age of 13. I do not knowingly collect personally identifiable information from children under 13 years of age. If I discover that a child under 13 has provided personal information, I will promptly delete it from our servers. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact me so that I can take the necessary actions. Parents must exercise their privacy rights for their children as provided in this Privacy Policy.
We may update this Privacy Policy from time to time in accordance with this section for reasons such as changes in laws, industry standards, and business practices. We will post updates to this page and update the “Last updated” date above. If we make updates that materially alter your privacy rights, we will also make reasonable efforts to provide you with advance notice, such as via email or through the services. If you disagree with such an update to this policy, you may cancel your services account. If you do not cancel your account before the date the update becomes effective, your continued use of our services will be subject to the updated Privacy Policy.
If you have any questions or suggestions regarding my Privacy Policy, please do not hesitate to contact me at mobilityapps9@gmail.com.