Privacy Policy for PMAYG-MP Samagra Seeding App

Effective Date: 16.10.2024

Introduction

Welcome to the PMAYG-MP Samagra Seeding App (the "App"), designed and developed by the Madhya Pradesh State Electronics Development Corporation Ltd. (MPSEDC) for use by government stakeholders (Panchayat and Rural Development Department). We are committed to protecting your privacy and ensuring that your personal information is handled with care and security. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.

By using this App, you consent to the collection, storage, and use of your information as described in this Privacy Policy.

1. Information We Collect

The App may collect the following types of information to ensure smooth operation and delivery of services to government stakeholders:

• Personal Information: This may include name, email address, phone number, and government identification data (e.g., department name, designation, employee ID).

• Device Information: Information about your device, including its operating system, unique device identifier, IP address, and mobile network information.

• Location Data: Real-time location information for services that require location-based functionalities, collected only with your consent.

• Usage Data: Information about how you use the App, such as features accessed, pages viewed, and interactions within the App.

2. How We Use Your Information

The information we collect is used solely for purposes related to the functioning of the App and the services it provides to government stakeholders. Specific uses include:

• Facilitating user registration and authentication.

• Providing access to government services and resources via the App.

• Sending notifications, updates, or important announcements related to your role as a stakeholder.

• Improving the App’s performance, security, and user experience.

• Analyzing usage data for optimization and enhancement of features.

• Responding to support requests or technical issues.

3. Information Sharing and Disclosure

We value your privacy and will not share your personal information with third parties except in the following cases:

• Government Authorities: Information may be shared with Panchayat and Rural Development Department to fulfill official services and duties.

• Service Providers: Information may be shared with third-party service providers for App operation (e.g., hosting services) under confidentiality agreements.

• Legal Requirements: Information may be disclosed if required by law or to comply with legal processes, investigations, or government requests.

4. Data Security

We take the security of your personal information seriously. MPSEDC has implemented appropriate administrative, technical, and physical security measures to protect your data against unauthorized access, modification, or disclosure. However, no data transmission over the internet or mobile networks can be guaranteed as 100% secure.

5. Data Retention

We will retain your personal information as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once the information is no longer required, it will be securely deleted or anonymized.

6. User Rights

As a user of the App, you have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request corrections or updates to inaccurate or outdated information.

• Deletion: You can request deletion of your data, subject to legal obligations.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected in the “Effective Date” at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Panchayat and Rural Development Department
Email: dir.pmayg17@mp.gov.in

By using the PMAYG-MP Samagra Seeding App, you agree to the terms of this Privacy Policy. (YES) or (NO)