PRIVACY POLICY

Plusway Accessories

Email: plusway9@gmail.com
Last Updated: June 2026

Privacy Policy

Plusway Accessories ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, shared, and protected when you use the Plusway Accessories mobile application and related services.

By downloading, accessing, or using the application, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

Personal Information

We may collect:

• Full Name

• Mobile Number

• Email Address

• Shipping Address

• Billing Address

• Profile Information

Account Information

• Login credentials

• Saved addresses

• User preferences

• Wishlist information

Order Information

• Purchased products

• Order history

• Transaction records

• Delivery details

Payment Information

Payments are processed through secure third-party payment providers. We do not store complete debit card, credit card, banking credentials, or UPI PIN information on our servers.

Device Information

We may automatically collect:

• Device model

• Operating system version

• Device identifiers

• IP address

• App version

• Usage statistics

• Crash reports

Location Information

With your permission, we may collect location information to:

• Improve delivery services

• Assist with shipping address selection

• Provide location-based services

• Enhance user experience

How We Use Information

We use your information to:

• Create and manage user accounts

• Process orders and payments

• Deliver purchased accessories

• Provide customer support

• Send order notifications

• Improve app performance

• Prevent fraud and abuse

• Comply with legal obligations

Permissions Used

Location Permission

Used to improve delivery services and help users select accurate shipping locations.

Camera Permission

Used for profile pictures, customer support requests, product-related inquiries, warranty claims, and user-generated content.

Photos / Media Permission

Used to allow users to select and upload images from their device, such as profile photos, product images, warranty documents, or support attachments. Access is only used when initiated by the user.

Notification Permission

Used to send:

• Order updates

• Delivery notifications

• Promotional offers

• Service announcements

Phone Permission (If Applicable)

Used to facilitate communication with customer support and delivery services.

Information Sharing

We may share information with:

• Delivery and logistics partners

• Payment service providers

• Cloud hosting providers

• Analytics providers

• Customer support providers

• Government authorities when legally required

We do not sell personal information to third parties.

Data Security

We implement reasonable technical and organizational safeguards to protect information from unauthorized access, disclosure, modification, or destruction.

However, no internet-based system can guarantee complete security.

Data Retention

We retain information only as long as necessary to:

• Provide services

• Complete transactions

• Meet legal obligations

• Resolve disputes

• Enforce agreements

User Rights

Users may:

• Access personal information

• Update account information

• Correct inaccurate information

• Request account deletion

• Withdraw permissions where applicable

Requests may be submitted using the contact information below.

Children's Privacy

Plusway Accessories is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Services

The application may use third-party services including:

• Google Play Services

• Firebase Analytics

• Firebase Cloud Messaging (FCM)

• Payment Gateway Providers

• Cloud Hosting Providers

• Logistics Providers

These services may process information according to their respective privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the application and will become effective immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Plusway Accessories
Email: plusway9@gmail.com