Legal Policies & Terms
Welcome to Plumbing with Grace. By using our website and services, you agree to the following terms and policies. Please read them carefully.
Through the Grace of God
Legal Policies & Terms
Welcome to Plumbing with Grace. By using our website and services, you agree to the following terms and policies. Please read them carefully.
We respect your privacy and comply with the Protection of Personal Information Act (POPIA). This policy explains how we collect, use, and protect your personal information.
What Information We Collect
Name, phone number, and email address (when contacting us)
Any details provided in service inquiries
Website usage data (via cookies and analytics tools)
How We Use Your Information
To respond to inquiries and provide plumbing services
To improve our website and customer experience
For marketing purposes (only with your consent)
How We Protect Your Information
We do not share, sell, or rent your personal information to third parties. We use secure systems to store any collected data.
Your Rights
You have the right to:
Request access to your personal data
Ask us to delete or correct your data
Opt out of marketing communications
For any privacy concerns, contact us at plumbingbygrace@gmail.com.
Scope of Services
Plumbing with Grace provides plumbing installation, repairs, maintenance, and emergency services. Service availability may vary based on location and scheduling.
Pricing & Payment
Quotes are provided before work begins.
Material will be paid upfront. The labor payment is due upon service completion unless otherwise agreed.
Late payments may result in additional fees.
Cancellations & Refunds
Clients must notify us at least 24 hours in advance for cancellations.
No refunds for completed work, but we offer warranties on services where applicable.
Liability Disclaimer
We strive for excellent workmanship but are not responsible for:
Pre-existing plumbing issues or hidden damage
DIY plumbing attempts following website advice
Delays caused by third-party suppliers
All content on this website is for informational purposes only. While we aim for accuracy, Plumbing with Grace is not responsible for errors or misinterpretations. Always contact a qualified plumber for proper advice and service.
This website may use cookies to improve user experience and track website performance.
What Are Cookies?
Cookies are small files stored on your device when you visit our website.
How We Use Cookies
To analyze website traffic (via Google Analytics)
To improve functionality and user experience
For marketing and remarketing purposes (Facebook Pixel, if applicable)
How to Manage Cookies
You can disable cookies in your browser settings, but this may affect website functionality.
For any questions regarding these policies, please contact me:
Plumbing with Grace
📍 Port Elizabeth, South Africa
📞 0842919634
📧 plumbingbygrace@gmail.com
🌍 https://sites.google.com/view/plumbing-with-grace
By using this website, you agree to these terms and policies. We may update them periodically, so please check back for any changes.