Terms and Conditions

Terms and Conditions for KCs Plumbing and Heating

Welcome to the website of KCs Plumbing and Heating. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or engaging with our services. If you do not agree with any of these terms, please refrain from using our services.

1. Acceptance of Terms

These Terms and Conditions (the "Terms") govern the use of the website, services, and products provided by KCs Plumbing and Heating. By accessing or using the website or services, you accept and agree to these Terms. KCs Plumbing and Heating reserves the right to modify or update these Terms at any time without prior notice, and such changes will be effective immediately upon posting on the website. It is your responsibility to review these Terms periodically.

2. Services Provided

KCs Plumbing and Heating provides plumbing, heating, drain cleaning and related services for residential and commercial properties. Services may include, but are not limited to, drain cleaning, plumbing repairs, installations, maintenance, and inspections. The specific terms and conditions of any services you request will be outlined in the contract or agreement between you and KCs Plumbing and Heating.

3. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, or restrict the use and enjoyment of, this website by any third party. Unauthorized use of this website may result in legal action.

4. Accounts and Registration

To access certain services or features of the website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities under your account. You agree to notify KCs Plumbing and Heating immediately of any unauthorized use of your account or security breach.

5. Pricing and Payments

All pricing for services provided by KCs Plumbing and Heating is subject to change without notice. Pricing for services will be provided in advance and agreed upon before work begins, except in the case of emergency repairs or unforeseen circumstances. Payments for services are due as specified in the contract or agreement. Accepted forms of payment include credit cards, debit cards, checks, and other methods as specified by KCs Plumbing and Heating.

6. Service Availability

KCs Plumbing and Heating strives to provide timely and reliable service. However, service availability may vary based on location, workload, and other factors. KCs Plumbing and Heating does not guarantee availability at all times or on specific dates unless otherwise agreed upon in writing.

7. Warranty and Limitation of Liability

KCs Plumbing and Heating provides warranties on services performed, as specified in the service agreement. However, we are not liable for any damage caused by third-party products, improper use, or external factors beyond our control. KCs Plumbing and Heating is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

8. Customer Responsibilities

You are responsible for ensuring that the area where work is to be performed is accessible and safe for the service team. You agree to provide accurate information regarding the plumbing or heating issue, and to cooperate fully with our team during the provision of services. If you fail to fulfill your responsibilities, we may not be able to complete the services as scheduled, and additional charges may apply.

9. Indemnification

You agree to indemnify, defend, and hold harmless KCs Plumbing and Heating, its employees, agents, and contractors from and against any claims, damages, liabilities, and expenses arising out of your use of the website or services, including any violation of these Terms.

10. Privacy and Data Collection

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how your personal information is collected, used, and protected.

11. Intellectual Property

All content on the KCs Plumbing and Heating website, including text, images, graphics, logos, and videos, is the property of KCs Plumbing and Heating or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of this content without prior written permission from KCs Plumbing and Heating.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which KCs Plumbing and Heating operates. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

13. Termination

KCs Plumbing and Heating reserves the right to suspend or terminate your access to our website or services at any time without notice if you violate these Terms. In the event of termination, any outstanding payments for services rendered will remain due and payable.

14. Dispute Resolution

Any disputes arising from these Terms or the use of our website or services shall first be attempted to be resolved through informal negotiations. If a resolution cannot be reached, the dispute may be submitted to mediation or arbitration, depending on the laws governing such disputes.

15. Contact Us

If you have any questions about these Terms and Conditions or any of our services, please click here to contact us or use our contact details below:

KCs Plumbing and Heating

Email: kcplumbingvancouver@gmail.com
Phone:  604-873-3753
Address: https://www.kcplumb.ca/

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.