Effective as of June 6, 2026
This Privacy Policy (“Privacy Policy”) describes the privacy practices that we PlayNest App, (referred to herein as “We”, “PlayNest”, “PlayNest App”, “Us”, or “Our”), employ with regard to collecting, using and disclosing information, both personal and non-personal information, which we receive when you use our Services, Products or Browsing our website. By using the Services you consent to the practices described in this Privacy Policy.
IF YOU DO NOT AGREE WITH THE PRACTICES EXPLAINED IN THIS PRIVACY POLICY, DO NOT ACCESS, BROWSE, OR USE THE PlayNest APP PRODUCTS OR SERVICES.
We are committed to safeguarding any information collected through the Services. This Privacy Policy is intended to inform you of our policies and procedures regarding the collection, use and disclosure of information on our Services. We also want to inform you about your choices regarding information you share with us. If you have any questions or concerns, please let us know (see “How to contact us” section below).
As used in this Privacy Policy, the terms “using” and “processing” information include using cookies on a computer or mobile device, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States or internationally.
1. What Personal Data We Collect from You
We collect personal data from you when you use the App, such as:
Services Usage Data. We will collect your personal data when you are accessing or using the PlayNest services, such as playlists information, including playlists you create, liked songs, most played, recently played, play queue; playing data, including playing length of music; playing history, including video playing history, search records, and hide setting records.
Contact Information. We will collect your contact information, your feedback or your request when you contact us for customer service.
Device Information. We will collect information about the device you use, such as your device name, device type, model name and model version, operating system, system language, region, carrier information, Wi-Fi status/parameters, App version, App ID, network connection type, User ID, Android ID.
Technical Data. We will collect data when you use the built-in H5 pages/Flash of third parties, such as the third-party website link you shared with other social media Apps.
For Android users, we may also apply for permissions when you use the App, such as:
Write External Storage. We will apply for the write external storage permission every time you begin to use the App.
Read External Storage. We will apply for the read external storage permission every time you begin to use the App.
Aggregated Personal Data refers to data that has been carefully de-identified and anonymized to ensure that it cannot be linked back to any specific individual. We may aggregate personal data or collect aggregated data from our users, which is essential for enhancing the functionality and performance of our services. This enables us to analyse user behaviours, improve our product's features, develop new products and services, conduct research, and other similar purposes. We use this information to gain insights into overall usage patterns and trends, helping us make data-driven decisions to enhance the user experience. In some cases, we may also choose to share or publish this aggregated information.
In addition, from time to time, we may share or publish aggregated information, like general user statistics, with third parties. We collect this information through the services. We will maintain and use de-identified information in anonymous or de-identified form, and we will not attempt to re-identify the information, unless required by law.
We are committed to adhering to relevant privacy and data protection regulations and our Privacy Policy in all our data aggregation activities. If you have any questions or concerns regarding data aggregation, please read our full Privacy Policy for more details on how we handle and safeguard your information. Your privacy and security are our top priorities.
It may be that providing certain personal data to us is a statutory or contractual requirement, a requirement necessary to enter into a contract, or that you are otherwise obliged to provide the data to us. If that is the case, we will inform you thereof separately, and will also explain the possible consequences if you fail to provide such personal data to us. In all other cases, provision of the requested personal data is optional, but it may affect your ability to use certain services or to participate in certain programs or systems, where the information is needed for those purposes.
2.WHY DOES COLLECT INFORMATION?
The information we collect from all our services is for the purposes of providing better services to you.
Provide, Maintain, Improve and Develop our Services. We use your information to deliver our Services, and to ensure our Services are working stable, faster and better. We also use the information we collect in existing Services to help us develop new ones to better suit our users needs.
Interact with You. We may use the information we collect to contact you, which enables us to make sure the services we provide are safe and without interruption, e.g. when there are any abnormal actions or any important events that you need to know. It also enables us to respond to your request as soon as possible if there is a need.
Protect Public Policy. We use information to help improve the safety and reliability of our services. This may include: a) for compliance with a legal or regulatory obligation by the controller; b) by the public administration, for the processing and shared used of data which are necessary for the execution of public policies provided in laws or regulations, or based on contracts, agreements or similar instruments, subject to the provisions of any applicable data protection law; c) when necessary for the execution of a contract or preliminary procedures related to a contract of which the data subject is a party, at the request of the data subject; d) for regular exercise of rights in judicial, administrative or arbitration procedures; e) for the protection of life of physical safety of the data subject or a third party; f) to protect health, in a procedure carried out by health professionals or by health entities; g) when necessary to fulfill the legitimate interests of the controller or a third party, except when the data subject s fundamental rights and liberties which require personal data protection prevail; or h) for the protection of credit, including as provided in the pertinent legislation.
3.How we use your data
Personal Information – Since we do not collect Personal Information, we will not use your Personal Information in any way
Non-Personal Information. We may use Non-Personal Information for the following purposes:
(1)For Personalized User Experience – We may use your Non-Personal Information to understand your user characteristics, and other trends related to user’s habits;
(2)To Help Improve Our Service – We may use Non-Personal Information to provide, maintain, enhance and improve our applications, services and websites, and the development of new services.
(3)For the Further Development of our products and service – We might use Non-Personal Information for market promotion and development purposes
4.YOUR RIGHTS OF YOUR PERSONAL INFORMATION
All natural people are assured ownership of her/his personal data, with the fundamental rights of freedom, intimacy and privacy being guaranteed.
You have the right to obtain the following from the controller, namely the Company, regarding your information being processed by the controller, at any time and by means of express request of you or your legally constituted representative to the processing agent, to the extent allowed by applicable laws:
Confirmation of the existence of the processing. You may at any time confirm the processing of data by reviewing the terms and policies of the Company, emailing us or any other means provided by us.
Access to the data. You can review and manage your basic personal data as well as data regarding your use of the applications.
Correction of incomplete, inaccurate or out-of-date data. If you find out there is any incomplete, inaccurate or out-of-date information about you, you can contact us at any time regarding these issues and we will correct the information in accordance with what you reasonably provide.
Anonymization, blocking or deletion of unnecessary or excessive data or data processed in noncompliance with the provisions of applicable laws. You can at any time expressly request us to anonymize, block or delete certain information which you believe is unnecessary or excessive for data processing and is not in compliance with applicable laws through email.
Portability of the data to another service or product provider. By means of an express request and subject to commercial and industrial secrecy, you can export a copy of content in your Account if you want to back it up or use it with a service outside of PlayNest by emailing us, pursuant to the regulation of the controlling agency. This does not include data that have already been anonymized by the controller.
Deletion of personal data processed with the consent of the data subject. You can choose to delete your personal information by emailing us unless the use and/or disclosure of the information is for purposes of a) compliance with a legal or regulatory obligation by the controller; b) transfer to third parties; or c) exclusive use of the controller, with access by third parties being prohibited, and provided the data has been anonymized.
Information about public and private entities with which the controller has shared data. During the collection and processing of your information, we may share or disclose your personal data to third parties. The processor shall carry out the processing according to the instructions provided by the controller, which shall verify the obedience of the own instructions and of the rules governing the subject. You are entitled to know information about either public or private entities with which we have shared data by emailing us.
Information about the possibility of denying consent and the consequences of such denial. You can choose to give or deny your consent to the processing of your information. As listed in this Privacy Policy, we collect and process certain information for certain purposes. The denial of consent will lead to the failure of such purposes such as providing certain services to you or improving our products. If you have any questions about the denying of consent such as the possibility of denying consent and the consequences of such denial, please contact us at any time as you wish.
Revocation of consent. You can at any time revoke your consent, by express through emails procedure to the processing of your information to the extent allowed by applicable laws.
CHILDREN’S POLICY
We do not knowingly collect or solicit personal data from children under 16. If you are a minor under the age of 16, you must obtain prior written consent from your parents or legal guardian before using our services. If we are aware that a child under 16 has provided us with personal data without prior consent, please visit here to delete such information from our files.
APPLICATION
This Privacy Policy applies to all the services we provided in connection with the App.
This Privacy Policy does not apply to products and services that have separate privacy policies that do not incorporate this Privacy Policy.
To better enrich your experience, there may be products or services provided by third parties (including our affiliates). You can choose whether to access such content or links, or whether to use the third party’s products or services. However, we do not have control over the products or services provided by third parties. We cannot control any of your personal data held by third parties. The information protection issues in connection with your use of any third-party products or services are not governed by this Privacy Policy. This Privacy Policy does not apply to any information you choose to provide to third parties.
If provisions from this Privacy Policy conflict with the law, they will be replaced by provisions of the same purport that reflect the original intention of the provision, all this to the extent legally permissible. In that case, the remaining provisions remain applicable unchanged.
5.SECURITY MEASURES
PlayNest is built with reliable security features that continuously protect your information.
We work hard to protect you from unauthorized access, alteration, disclosure, or destruction of information we hold, including:
We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our system
We restrict access to personal information to our employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.
6.CHANGES TO THIS POLICY
We regularly review this Privacy Policy and update it if it is necessary to make sure that we process your information in ways that comply with it as well as applicable laws. We will not reduce your rights under this Privacy Policy without your explicit consent. The date when the latest version was published will always be clearly identified. If changes are significant, we ll provide a more prominent notice, including, for certain services, email notification of Privacy Policy changes.
7.CONTACT US
E-mail us at topwellapp@outlook.com