Last Updated: July 2, 2026
Developer Name: ELLIE FAST FOOD LLC
Contact Email: elliefastfoodllc@gmail.com
Welcome to the mobile application provided by ELLIE FAST FOOD LLC (hereinafter referred to as "we", "us", or "our App"). We take your privacy very seriously. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our App, and your rights regarding such information.
Please read this Privacy Policy carefully before using our App. If you do not agree with any term of this policy, please stop using the App immediately.
1. Information We Collect
When you use our App, we may collect the following categories of information:
1.1 Information You Provide Voluntarily
Name, email address, phone number, delivery address, and other personal details you provide when registering an account, filling out your profile, or contacting customer support.
Order information and payment details submitted through the App (payment processing is handled by third-party payment service providers; we do not store your full credit card number or CVV code).
Any content you send to us via feedback, reviews, or customer service channels.
1.2 Information Collected Automatically
Device Information: including device model, operating system version, unique device identifiers (such as Android ID), screen resolution, language settings, etc.
App Usage Data: including access time, click behavior, page views, feature usage frequency, etc.
Log Information: when you use our App, our servers automatically record your activity logs, including IP address, access date and time, etc.
Location Information: with your permission, we may collect your precise or approximate location data to provide nearby store recommendations, delivery services, or personalized content. You may disable location permissions at any time in your device settings.
1.3 Information from Third-Party Sources
If you log in to our App through a third-party account (such as Google Account), we may obtain your public information from that platform (such as nickname, profile picture, email address), subject to the scope of your authorization.
2. How We Use Your Information
We use the collected information for the following purposes:
To create and manage your account, provide authentication and customer support;
To process your orders, delivery requests, and payment transactions;
To send you order status updates, delivery notifications, and important service announcements;
To improve and optimize our App features, user experience, and content recommendations;
To analyze usage trends, conduct statistical analysis, and perform internal research;
To prevent fraud, security risks, and technical issues, and ensure service stability;
To send you personalized promotions, offers, and relevant information, with your consent;
To comply with legal obligations or respond to lawful requests.
3. Information Sharing and Disclosure
We do not sell your personal information to any third party. However, we may share your information with certain third parties in the following reasonable and necessary circumstances:
Service Providers: such as payment processors, delivery service providers, cloud storage providers, and push notification service providers. They will access your information only to the extent necessary to perform their tasks and are bound by confidentiality obligations.
Legal Compliance: when required by applicable laws, judicial authorities, or administrative agencies, we may disclose your information within the legal scope.
Business Transfers: in the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business assets. We will notify you in advance and ensure that the receiving party continues to abide by this Privacy Policy.
Other cases where you have given explicit consent.
4. Data Storage and Security
Your personal information will be stored on servers operated by us or our service providers. It may be processed in countries/regions outside your own, but we implement reasonable physical, technical, and organizational security measures, including encrypted data transmission, access control, and firewall protection.
Although we take all reasonable measures to protect your data, please note that no transmission over the internet is completely secure, and we cannot guarantee absolute security.
We will retain your information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction: you may view and update your personal information through the account settings within the App.
Account and Data Deletion: you may contact us to request account deletion, and we will remove your personal information within a reasonable period, unless otherwise required by law.
Withdraw Consent: you may withdraw permissions (such as camera, location, notifications) through your device settings at any time.
Opt-out of Marketing Communications: you can unsubscribe from personalized marketing messages by following the instructions in push notifications or by contacting us directly.
Data Portability: where technically feasible, you may request that we provide your data in a commonly used format.
To exercise any of these rights, please contact us at elliefastfoodllc@gmail.com. We will respond within a reasonable period (usually within 15 business days).
6. Children's Privacy
Our App is not intended for children under the age of 13 (or the applicable lower age in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that we have inadvertently collected a child's information without parental consent, please notify us immediately, and we will delete such data promptly.
7. Third-Party Links and Services
Our App may contain links to third-party websites or services, or integrate third-party SDKs (such as mapping, payment, analytics, etc.). These third-party services have their own privacy policies, and we assume no responsibility for their data practices. We recommend that you read their privacy policies carefully before using such services.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time in response to legal changes or business needs. The updated policy will be posted within the App with a revised "Last Updated" date. For material changes, we will notify you via pop-up messages, email, or other prominent means. Your continued use of the App after the effective date of any modifications constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or our data practices, please contact us at:
Developer Name: ELLIE FAST FOOD LLC
Contact Email: elliefastfoodllc@gmail.com
We take every inquiry seriously and will respond to you as soon as possible.