FAQs

The Platinum Event Center can host a variety of events including wedding ceremonies, receptions, quinceaneras, cultural events, corporate events such as networking events or holiday parties, graduations, fundraisers, clothing exhibitions, and more.

Platinum Event Center is an indoor-only venue. We do not provide in-house catering or beverage services; however, you are welcome to bring in outside vendors. 

Some of our packages include table décor, as well as setup and cleanup services. Details may vary by package, so we encourage you to review our package options or contact us for more information. 

Our venue operates on a package-based system rather than hourly rates. Each package includes a set number of hours for your event, with the option to add additional hours if needed. This allows us to provide a more seamless and stress-free experience for your special day. 

We have ample parking space available, and the venue is fully accessible for all guests, including those with mobility challenges. 

To secure your event date, a $59 damage insurance fee, $500 refundable security deposit plus 50% of the total invoice and a signed rental agreement are required. The remaining 50% is due 7 days BEFORE the scheduled event date (late payments subject to fines). For booking cancellations, $500 security deposit is non-refundable. For cancellations made less than 30 days before the event date, 50% of the total rental amount will also be non-refundable. Security deposit will be refunded 5 business days after the event if the agreement was respected. 

If rescheduling request is submitted at least 30 days before the initial event date and the request is approved, no rescheduling fee will be charged. If the rescheduling request is submitted less than 30 days before the initial event date and the request is approved, a rescheduling fee of $100 will be charged. 

Events are scheduled to end by 12 AM or midnight, but you may extend the time for an additional hourly rate till 2:00 AM. Weekend $200/hr. and Weekdays $100/hr.

You are welcome to bring your own décor, but please note that staples, tape, glue guns, nails, confetti, colored powders, and glitter are not allowed. Additional cleaning fees may be charged, and damage fees may apply for non-compliance.

No we do not. If alcohol will be onsite then security may or may not be required depending on the type of the event.