Privacy Policy
Last Updated: August 31, 2026
Platinum LED Holdings LLC ("we", "our", or "us") operates the Platinum LED mobile application (the "Application"). This Privacy Policy explains our policies regarding the collection, use, and disclosure of information when you use our Application.
1. Overview and Account Registration
The Platinum LED Application is designed as a standalone tool to control supported therapy light devices. The Application does not require user registration or account creation. You can use all core features of the Application without providing any personal identification details (such as your name, phone number, or password).
2. Information Collection and Hardware Permissions
We minimize data collection to provide you with a smooth and secure experience.
Bluetooth Broadcasting & Permissions: The Application uses Bluetooth broadcasting features to transmit control signals to nearby Platinum LED hardware devices.
The Application does not establish a persistent Bluetooth pairing or two-way connection.
In compliance with Android operating system requirements, the Application may request Bluetooth (Nearby Devices) and/or Location permissions solely to enable Bluetooth advertising/broadcasting. We do not collect, store, track, or share your precise or physical geolocation.
Device and Technical Information: We may collect non-personally identifiable technical information (such as operating system version, device model, and basic app crash/performance metrics) strictly for stability and troubleshooting purposes.
No Financial / Payment Data: The Application does not offer in-app purchases, e-commerce checkout, or payment transactions. We do not collect or process any billing or credit card information.
3. How We Use Information
Any technical data or permissions accessed by the Application are used exclusively to:
Enable local Bluetooth broadcasting commands to control your hardware devices.
Diagnose technical errors and improve application performance and reliability.
Respond to customer service inquiries sent directly to our support team.
4. Third-Party Services and Data Sharing
We do not sell, rent, trade, or share your information with any third parties for marketing or advertising purposes. We do not use third-party behavioral tracking or ad networks within the Application.
5. Data Retention and Deletion Requests
Because the Application does not require an account and does not store personal data on remote servers:
Local Data: Any local preferences or settings are stored directly on your mobile device and can be erased at any time by clearing the application cache/data or uninstalling the Application.
Support Inquiries & Data Deletion: If you have contacted our customer support via email and wish to request the deletion of your communication records or any associated data, you may submit a request by sending an email to:
Email: support@platinumtherapylights.com
Subject Line: Data Deletion Request
We will review and process your deletion request within 30 days in accordance with applicable data protection regulations.
6. Children's Privacy
The Application is not directed to children under the age of 13. We do not knowingly collect personal identifiable information from children.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
8. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:
Company: Platinum LED Holdings LLC
Address: 801 International Pkwy, 5th Floor, Lake Mary, FL 32746, United States
Email: support@platinumtherapylights.com