Privacy Policy for Platiko Partner
Effective Date: 5 December 2025
Contact Email: info@platiko.com
Platiko Partner (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using the Platiko Partner app.
By using Platiko Partner, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect:
Name, phone number, and email address
Store details (name, address, working hours)
Profile photo (optional)
Payment and banking information (if required for transactions)
1.2 Order & Transaction Data
To manage store operations, we collect:
Order details (items, quantity, delivery info)
Order status updates (confirmed, prepared, delivered)
Customer communication records
Payment and transaction history
1.3 Device & Usage Information
We may collect:
Device model and operating system
App usage logs and crash reports
Unique device identifiers
1.4 Location Data
With your permission, we may collect location information to:
Optimize order delivery assignments
Provide location-based analytics
Improve app services
1.5 Notifications Data
Used to send:
Order notifications
Updates and alerts
Promotional messages (if opted in)
2. How We Use Your Information
We use collected data to:
Manage and process store orders efficiently
Communicate with customers and delivery partners
Provide insights and analytics to optimize store performance
Improve app functionality, features, and security
Prevent fraud and ensure transaction integrity
Comply with legal requirements
3. Sharing Your Information
We do not sell your personal information.
We may share information with:
3.1 Customers
Limited order details for delivery and communication purposes.
3.2 Service Providers
Third-party tools that assist with:
Payments and banking
Analytics and reporting
Maps and location services
3.3 Legal Requirements
Information may be disclosed if required by law or to protect rights, safety, or operations.
4. Data Storage & Security
We implement industry-standard security measures to protect your data against unauthorized access, loss, or misuse. Data is retained only as long as necessary for operational and legal purposes.
5. Your Rights
Depending on your location, you may have rights to:
Access and correct your personal information
Request deletion of your data
Update account details
Withdraw consent for data usage
Request a copy of stored information
Contact us at info@platiko.com to exercise these rights.
6. Cookies & Analytics
We may use cookies or similar technologies for analytics and app performance. These do not track you across unrelated apps or websites.
7. Third-Party Links
The app may include links or integrations with third-party services (e.g., maps, payments). We are not responsible for their privacy practices. Please review their policies separately.
8. Children’s Privacy
Platiko Partner is intended for adult users (18+). We do not knowingly collect information from children under 18.
9. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted in the app with a revised effective date.
10. Contact Us
For questions or concerns regarding this Privacy Policy:
📧 info@platiko.com