Certainly. Here's a refreshed and rephrased Cancellation and Refund Policy tailored specifically for PlasmaArt AI, incorporating the unique nature of the app and emphasizing the no-refund policy while enhancing the content:
Last updated: July 22, 2025
At PlasmaArt AI ("we", "our", or "the Company"), we prioritize clarity and fairness in all interactions with our users. This Cancellation and Refund Policy outlines the terms related to cancellations, refunds, and returns for purchases made through the PlasmaArt AI application ("the App" or "Service"). By using the Service, you agree to the conditions set forth below.
By purchasing any digital content or subscription through PlasmaArt AI, you acknowledge and agree to the following:
All purchases are final.
No refunds will be issued for any digital product, subscription, or in-app purchase unless required by applicable law.
Users are responsible for reviewing product descriptions, features, and subscription terms before making a purchase.
Our offerings include advanced generative AI outputs and tools such as:
Text-to-image generation
Text-to-video synthesis
Image-to-video transformation
Premium visual enhancement features
AI processing credits and subscription packages
These are intangible and instantly delivered digital goods. As such, once a purchase is confirmed, it cannot be revoked, returned, or refunded.
PlasmaArt AI may offer recurring subscription plans (e.g., monthly or yearly) which renew automatically. Please note:
You may cancel your subscription at any time via your device’s app store settings (Google Play or Apple App Store).
Cancellation halts future renewals, but access continues until the end of the current billing cycle.
No prorated refunds or partial credits will be issued, even if the service is unused after purchase.
From time to time, PlasmaArt AI may offer:
Free trials
Introductory pricing plans
Promotional credits
If you do not cancel a free trial before it ends, your payment method will be charged automatically. No refunds will be provided after a trial converts to a paid plan. All promotional offers are subject to change and are non-refundable.
If you suspect a duplicate charge, please notify us within 48 hours of the transaction by contacting our support team. To investigate, we may require:
Official purchase receipts
App store transaction IDs
Evidence of duplicate billing
Refunds for duplicates will be considered only at our discretion, based on verification of the claim.
In the event that technical issues prevent access to purchased content or features:
Users must report the issue promptly with details such as error messages, device type, and app version.
While refunds will not be issued, we may take reasonable actions to restore access or offer alternative solutions to ensure a satisfactory experience.
We encourage users to contact us directly before initiating a dispute or chargeback with a financial institution. Initiating a chargeback may result in:
Immediate suspension or termination of your account
Revocation of access to previously purchased services
Internal investigation to determine misuse or policy violation
While our default policy is no refunds, we will comply with any refund or cancellation rights required by your jurisdiction’s consumer protection laws. Where applicable, those legal rights will override this policy.
Although rare, we reserve the right to assess and process refund or cancellation requests in the following exceptional cases:
Proven unauthorized transactions or compromised accounts
Systemic service failure on our part preventing usage
Incorrect or misleading product descriptions materially impacting purchase decisions
These situations are evaluated individually and approval is not guaranteed.
We may modify this Cancellation and Refund Policy at any time. Updates will be reflected in-app and/or on our website. Continued use of PlasmaArt AI after changes are posted will constitute acceptance of the revised policy.
For any inquiries or support related to your purchases, cancellations, or billing:
Email: neonstudioscontact@gmail.com