Privacy Policy

Effective Date: [2025.07.11]​

Last Updated: [2025.08.11]​

1. Introduction​

Welcome to PlantSnap ("we," "our," or "the App"), a plant identification application developed by [Your Company Name]. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. By downloading, installing, or using PlantSnap, you agree to the practices described in this policy, which complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.​

2. Information We Collect​

2.1 Information You Provide​

• Account Information: When creating an account, we may collect your email address, username, and password (stored in encrypted form)​

• User Content: Photos of plants you submit for identification, along with any descriptions or notes you provide​

• Feedback: Any comments, suggestions, or bug reports you submit through the App​

2.2 Automatically Collected Information​

• Device Information: Model, operating system, unique device identifiers, and network information​

• Location Data: With your permission, we collect precise location data to provide region-specific plant information and enhance identification accuracy. You can disable location services at any time through your device settings​

• Usage Data: Information about how you interact with the App, including features used, search queries, and session duration​

• Metadata: Data associated with your plant photos, such as timestamps, camera settings, and location where the photo was taken (if location services were enabled)​

2.3 Information from Third Parties​

• Social media profile information if you choose to log in using a social media account (with your permission)​

• Payment information processed by third-party payment providers (we do not store full payment details)​

3. How We Use Your Information​

We use your information to:​

• Provide and improve plant identification services​

• Personalize your experience based on your location and usage patterns​

• Develop new features and enhance existing ones​

• Respond to your inquiries and provide customer support​

• Prevent fraudulent activity and ensure the security of our services​

• Send you important updates about the App (you can opt out of non-essential communications)​

• Provide region-specific plant information and care recommendations​

4. Data Retention​

• Plant Identification Data: Photos submitted for identification are temporarily stored during processing (typically 24 hours) unless you choose to save them in your personal collection​

• User Collections: Photos and notes you save in your personal collection are stored until you delete them or your account​

• Account Information: Retained for as long as your account is active, plus 30 days after account deletion to facilitate recovery​

• Location Data: Stored only if necessary for the service and can be deleted through your account settings​

• Usage Data: Retained for up to 90 days for service improvement purposes​

5. Data Sharing and Disclosure​

We do not sell your personal information. We may share information in the following circumstances:​

• Service Providers: Third-party vendors who assist in providing our services (e.g., cloud storage providers, payment processors) under strict confidentiality agreements​

• Legal Requirements: When required by law, court order, or government regulation, or to protect our legal rights​

• Aggregated Data: Anonymous, aggregated data about plant identification trends that cannot identify individual users (e.g., "10,000 users identified oak trees this month")​

• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate safeguards for your data​

6. Your Rights and Choices​

You have the following rights regarding your information:​

• Access: Request a copy of your personal data we maintain​

• Correction: Update or correct inaccurate information​

• Deletion: Request removal of your personal data, subject to legal exceptions​

• Portability: Receive your data in a structured, machine-readable format​

• Withdrawal of Consent: Stop certain data processing by disabling permissions (e.g., location services)​

• Opt-out: Unsubscribe from marketing communications​

To exercise these rights, contact us at PlantSnap0612@foxmail.com. 

7. Security​

We implement industry-standard security measures to protect your information, including:​

• Encryption of data in transit and at rest​

• Secure authentication protocols​

• Regular security audits and updates​

• Access controls limiting employee access to personal data​

While we strive to protect your information, no security system is impenetrable. We will notify you of any data breach requiring your attention as required by law.​

8. Children's Privacy​

PlantSnap is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly. Parents or guardians who believe their child has provided information to us may contact us to request deletion.​

9. Changes to This Policy​

We may update this Privacy Policy periodically. We will notify you of significant changes through the App or via email, with an effective date at least 30 days after notification. Your continued use of the App after the effective date constitutes acceptance of the updated policy.​

10. Contact Us​

For questions or concerns about this Privacy Policy, please contact us at:​

PlantSnap0612@foxmail.com