Privacy Policy

Privacy Policy – Plantio

Last Updated: 14 August 2025

1. Introduction

This Privacy Policy explains how Plantio (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our mobile application and services.
By using Plantio, you agree to the terms described in this policy.

2. Information We Collect

We may collect the following information:

a. Information You Provide

• Photos you upload for plant identification and disease detection.
  
  

• Your email address (if you contact us for support).
  
  

• Optional profile information (e.g., username, preferred language).
  
  

b. Automatically Collected Information

• Device type and operating system.
  
  

• App usage statistics and interaction data.
  
  

• Approximate location (if you allow location access in your device settings).
  
  

3. How We Use Your Information

We use your information to:

• Provide plant identification and disease detection results.
  
  

• Improve our AI models and service performance.
  
  

• Respond to your support requests.
  
  

• Ensure security and prevent misuse of our app.
  
  

4. Data Storage and Security

• Your photos and data are stored securely on our servers.
  
  

• We use encryption and security measures to protect your information.
  
  

• We do not sell your personal data to third parties.
  
  

5. Third-Party Services

Plantio may use trusted third-party services (e.g., cloud hosting, analytics tools) to operate and improve the app. These providers are contractually required to protect your data.

6. Data Retention

• Uploaded photos may be stored for improving AI accuracy unless you request deletion.
  
  

• Other personal data is retained only as long as necessary to provide our services or comply with legal requirements.
  
  

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
  
  

• Request that we stop processing your data.
  
  

• Export your data to another service.
  
  

To make a request, contact us at nguyenvanchien1102@gmail.com

8. Children’s Privacy

Plantio is not intended for children under 13 years old. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app or on our official website.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: nguyenvanchien1102@gmail.com