Privacy Policy

PlantID ( “We”) respects the privacy of your personal information and is committed to protecting it and using it solely for the purpose for which it was collected. The objective of this privacy policy (the “Policy”) is to inform you of our privacy practises. We wish to provide you with information on why and how we collect your personal information and on how it is kept and used.

Please read the policy carefully. By using our Software ("Apps") you are agreeing with the terms of this policy. If you do not agree with this policy please do not use our Apps.

CRASH REPORTING

We may use Firebase Crash Reporting to collect Crash data through your use of our Software. We use Crash Data to identify problems in our Apps and to make our Apps better and more stable. The collected information includes Crash Traces, device state information, unique device identifiers, device hardware and OS information, IP Addresses and information relating to how application functions.

ADVERTISING

We use AdSense advertising and AdMob advertising in our apps where it may use an anonymous identifier, a random string of characters that is used for the same purposes as a cookie on platforms including certain mobile devices, where cookie technology is not available. AdSense and AdMob are advertising services provided by Google Inc through which third parties may be using cookies, web beacons, and other technologies to collect information and usage data as a result of ad serving. We do not use AdMob's optional GPS/location-based ad targeting.

Google may use the information that it obtains via the third party cookies, web beacons, and other technologies used in connection with AdMob and AdSense in accordance with its advertising Privacy Policies.

FEEDBACK

We encourage you to provide us with feedback in the form of emails. When you email us we may keep a record of any correspondence between you and us. We maintain the anonymity and privacy of your message.

GENERAL

Regarding the Services: ( "we", "us" or "our") is the Data Controller within the meaning of the General Data Protection Regulation ("GDPR"). This privacy policy shall inform you on how we collect, process and use ("Use") personal data in connection with the Services.

DATA WE COLLECT, PROCESS AND USE

1. In general, you can use the Services without providing any personal information such as e.g. your name, email address, postal address, telephone number, financial information (all such information concerning the personal or material circumstances of an identified or identifiable individual data subject together "Personal Data"). Therefore, if you do not provide us directly with Personal Data in another way or actively consent to the Use by us of certain Personal Data, we, in general, do not Use your data with the exception of the following:

1.1 Regarding the Website: your browser transfers certain data so that it can access the Website, namely: the IP address, the date and time of the request, the browser type, the operating system, the language and version of the browser software.

1.2 Regarding the App: certain data is transmitted by your mobile device: namely your IP address, the periods of time in which you use the App and the type of device you use (e.g. IPhone, IPad), as well as events within the application recorded with Amplitude analytics in order to give us the possibility to continuously improve the App.

1.3 Regarding the App: in certain cases, such as downloading and installing a free trial of a paid App, we ask you to enter a valid email address to begin your free trial.

1.4 Regarding the App: certain apps allow you to send documents via Fax. In order for this functionality to work we need to record a fax number and the document intended for transfer. Once the document is sent, the fax number along with the document will be removed after 30 days.

1.5 Regarding the email: we save a record of communication including attachments and information you voluntary decide to share with us for troubleshooting purposes whenever you communicate with our support team.

1.6 Email messages sent by us via third-party services like Mailgun may contain tracking pixel which helps us collect statistics on delivery and opening rates of our correspondence. These pixels do not provide us with any additional personal data about you or your behavior online. You can disable image rendering in your email client which will deactivate this feature, however you will be unable to see any images within other received emails. The legal basis for the processing of the data described above in section 1.1 through 1.6 (to the extent such data is to be considered Personal Data) is Art. 6 (1) sentence 1 lit. f GDPR (legitimate interests; regarding section 1.1 the legitimate interests to Use such data arises from the fact that without such data the Website cannot be accessed by our customers and/or other users; regarding section 1.2 the legitimate interests to Use such data is that we have an interest to continuously improve the App; regarding section 1.3 the legitimate reason is that we need to inform you about the end of your free trial; regarding section 1.4 the legitimate reason is that we need the information to follow your instructions and send a fax on your behalf; regarding section 1.5 the legitimate reason is that we need the information to provide you with the support you requested).

2. Only in cases in which you have given us prior consent we also use your Personal Data for other purposes but only to the extent needed in each specific case. The legal basis for the processing of the data described in this section 2 is Art. 6 (1) sentence 1 lit. a GDPR (consent).

3. We may disclose Personal Data to third parties where such disclosure is required by law (for example, upon request of a court or of law enforcement authorities). The legal basis for the processing of the data described in this section 3 is Art. 6 (1) sentence 1 lit. c GDPR (legal obligation).

CONTACT US

Questions, comments and requests regarding this privacy policy are welcomed. Please contact us by email at plantid@proton.me